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June 2025 by Kelly Williams
They were very helpful and figured out how to fix my phone with no problem
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November 2024 by Brian Burger
I have been a Cricket customer for years and am still quite happy with their service.
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October 2024 by Nicole B
I stopped in with my family a few weeks ago to purchase a new phone for my Mom. Shakira was wonderful to work with! She answered all our questions, recommended phones and accessories, set up the new phone, transferred the contacts, and even downloaded the apps my Mom uses regularly so she didn't have to navigate that herself since she's not very tech savvy. Shakira was very patient throughout and provided excellent customer service. I would definitely go to this location again!
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August 2024 by XANG THAO
She's play music too loud in the store and didn't get the issue solved.
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April 2024 by Suzett Sosa
Very professional in their work and excellent service. Special mention for Shakira and her work team, they know what they are doing.
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April 2024 by Jose Mesa Mendiluce
Good service and very professional in their work. Special thanks to the store manager Shakira knows how to do her job well and is a great help to the customer. Thanks also to the other store workers who also do a great job.
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January 2024 by Adam McCain
I spent about an hour in this location getting another line set up. The sim card didn't work and the person helping me refused to try another one so I ended up leaving without a working phone. Went to another location and the first thing they told me was that the brand new sim I had received looked damaged. The other location put a new sim card in my phone and it worked instantly.
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September 2023 by C K
I, really didn't like my experience. The way that I, was treated. They treated me as though as I, was bothering them and that they had no time for me. Their customer service is truly lacking. I, would not recommend this location.
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September 2023 by Tammy Frazier
They are nice people who work there and they've helped me with my cellphone problems a few times I recommend cricket
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July 2023 by Daniel Mora
Excellent
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July 2023 by T Delgado
Angel gave me amazing customer service. He helped me fix a problem caused by someone at the lower East Washington store. Angel deserves a promotion and a raise.
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June 2023 by M. Davis
I have been in this store numerous times and am always impressed with the staff's knowledge and great customer service at this location. They are fast, courteous and can get things done correctly the first time. The way customer service USED to be!
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May 2023 by Air Inspector
I have been in this store numerous times and am always impressed with the staff's knowledge and great customer service at this location. They are fast, courteous and can get things done correctly the first time. The way customer service USED to be!
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October 2022 by Ashley Marie
The customer service in this store can’t be beat!The staff is friendly, knowledgeable, helpful, kind and patient!The manager Marcus went above and beyond to make sure we were happy with our service plan and new phone and took the time to explain it all and set it up for me! He also out screen protectors on our other phones and helped with transferring pics and apps! What a patient helpful man he was! I will DEFINITELY be back and loved the experience!
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August 2022 by Chuck Grob
I'd like to take this opportunity to give a big Thank You to Sales Rep : Marcus for using his expertise in reviving my temporarily dead phone. It's working fine now. You deserve a pay raise Marc�!
