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February 2024 by Dee A.
I picked up a 3-month supply of my prescription yesterday and paid for 180 tablets. However, upon arriving home, I noticed that the bottle was smaller than expected and contained only 85 tablets, which is less than half of what I paid for. I'm disappointed and wonder if this has happened before, as I don't usually count the tablets. As a result, I'll need to return to the pharmacy to sort this out. Unfortunately, the pharmacy manager and staff weren't very friendly.
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October 2023 by chris gates
Store lists items on doordash they refuse to sell causing pain for customers and dashers. Shop elsewhere this store seems incompetent and untrustworthy
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September 2023 by Anon
Had a handful of unpleasant experiences here, except with one girl who worked at their pharmacy department. She went an extra mile by helping me financially.One scenario where was the manager asked once why I didn't get ask the other employee for help when there was no one and I told him there was no one at the desk. He sounded pretty irritated when he asked. And he soon apologized after that, but good grief, I mean you're there for a reason right? And I wasn't even rude to him in the first.The employees don't really help you and their teamwork effort is really lacked, the communication between them and with customers is poor.Even the customers who normally often a little rude.Even though this place was nearby my apartment, I often avoided this store because a handful of negative encounters.
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September 2023 by Mari L.
Read this current news article and decide for yourselves where NOT to shop! There are only TWO employees I trust at the 2 S. Bedford Street location and they are Kevin and Jason, the two pharmacists whom I will gladly give ALL FIVE STARS to, however they are being taken advantage of and I dread going in there one day to find them gone!
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August 2023 by Gillian Drier
I just called with a couple of questions about the photos I had brought in to be developed. I also had 2 in-store questions. The woman who answered seemed annoyed, and half answered my first question. When I started to follow up, she said "good bye" and hung up phone, mid-sentence. Incredibly rude and frustrating. I will definitely be avoiding this location.
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July 2023 by Angelo D.
I picked up my prescription yesterday for a 3 month supply. I paid the amount for 180 tablets and when I got home I noticed that the bottle is too small for 180 tablets but it says on the label 180 tablets so I took time to count it and I found out that they only gave me 85 tablets which were not even half of the 180 tablets. I wonder if this happened before too because I don't normally count it. It's very disappointing because I need to make another trip for a return and the pharmacy manager and staff are not very friendly at all.
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January 2023 by Brenda Greehling
There is a hidden corner to the left of the entrance.Most cell phone accessories are in a locked case there, plus there is duct tape, light bulbs and pest control products.
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November 2022 by Abigail Barth
Generally, employees here seem nowhere to be found and don’t acknowledge you. The woman working this morning gave me a friendly hello, and as I walked to self checkout she made sure to ask if I found everything ok. The world needs more people like her these days :)
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October 2022 by Anika S
This location gets 5 stars solely based on Daniela - she is so so kind and always helpful! :)
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September 2022 by Kurt Sensenbrenner
They don’t develop or accept 35mm film despite their website saying they do. When I asked an employee they clearly weren’t sure then just said “we don’t do that here.”
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August 2022 by Heather Schmidt
I always get wonderful, timely service at this location. CVS has far better customer service and products than the other major pharmacy that starts with "W". They also offer free same day prescription delivery for $5/month. Along with that you get 20% off CVS branded merch, a $10 reward, and free shipping on their website. I highly recommend CVS! I'll keep coming here as long as I'm living in Madison ☺️
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August 2022 by Sally Baker
Very helpful pharmacists. Unbearable answering system--which takes a long time to tackle. Seedy-looking premises.
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June 2022 by Ben Granby
Well stocked and fair priced household items, stationary and medicines. BEWARE! This is not a pet shop. You cannot buy animals here.I found this out the hard way in the back of a squad car 3 blocks away...
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June 2022 by Drew L
Well stocked and staffed. The self-checkout is convenient.If you use an OTC account, it may not work at this location.
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May 2022 by Timothy Schimick
Went in and had a question about a product so I tracked down one of the employees who told me that they did have the product and she would be right with me. She proceeded to continue pricing items for another two or three minutes and then walked to the front counter in a huff, slamming the door open into the registers and then rudely talking the entire time as if I was a huge burden on her day. Absolutely awful.