We have been long time pharmacy customers but will be changing as soon as possible. As others have stated, since the staffing change, meds are not ready, staff is at bare minimum and overworked and obviously stressed. I've been on hold for over an hour now waiting to check on a prescription.
January 2023
Meds are never ready, I’ve been to the store three times today to get an antibiotic, absolutely ridiculous. One person filling meds, assisting customers and answering the phones. Transferring to a new pharmacy. Pharmacy went downhill when Charlie left.
December 2022
WORST HOLD MUSIC. INTENTIONALLY USES THE WORST MUSIC AND RECORDING TO MAKE THE CALLER WANT TO NOT STAY ON HOLD. I WORK FOR A CLINIC THAT HAS TO MAKE MULTIPLE CALLS TO PHARMACIES AND LITERALLY DREAD CALLING CVS. THIS LOCATION NEVER, EVER, EVER, EVER, ANSWERS THEIR PHONES. NEVER.
