SSM Health Dean Medical Group has received mixed reviews from patients. Some individuals report positive experiences, highlighting the attentive care from staff and doctors, with minimal wait times and respectful treatment regarding personal preferences. One patient felt reassured after receiving thorough attention to their concerns. Conversely, there are significant complaints about long wait times and rescheduling issues, particularly in urgent situations. A patient described a frustrating experience waiting with a newborn, feeling that their time was not valued. Overall, while many appreciate the quality of care and professionalism from certain staff, experiences can vary greatly depending on the individual provider.
