Don Miller Subaru West Pre-Owned Center offers a positive customer experience with its knowledgeable and friendly staff. The service department is efficient, able to accommodate last-minute requests, and provides thorough vehicle inspections. Customers praise the service manager's personable approach and the staff's attentiveness, even towards pets. The sales team, particularly Will, is described as patient, helpful, and willing to address any concerns during the car-buying process. Customers appreciate the smooth and easy purchasing experience, as well as the ability to test drive multiple vehicles before finding the right fit. Overall, the business is commended for its excellent service, attention to detail, and commitment to ensuring customer satisfaction.
I came in one afternoon to look for a used car and was able to find something quickly. Will (salesperson) was very friendly and patient while I test drove several cars before finding one that felt right. He made the purchasing process smooth and easy, and I was able to drive my car off the lot the next day. Thank you, Will!
January 2023
Really, really good service team. Just had a simple oil change and tire rotation. They not only checked fluids and brake pads and such, they shared specifics about each... like how far ahead to think for taking care of each. I appreciated that. Everyone waiting had the same attention as far as I could tell.
January 2022
Super service. Knowledgeable reps, honest dealer. Super value on the purchase