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March 2024 by Victor
Nice place, don’t pay attention to the bad reviews they’re probably Karens
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January 2024 by Jenna Miller
Not only did they not call me to notify me that my order was ready, they refused to help me because I placed the order online. Jeanette informed me that they could not do anything to help me because the order was made online. They didn't even direct me how to best contact FedEx office. They informed me that the automatic folding causes issues with brochures, and sent me on my unhappy way. This location has issues. The FedEx office on the west side is 1000x’s better and their employees will actually help you.
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October 2023 by Aloura Oubouha
Marisol helped me scan and print some difficult documents, and she did an incredible job. super high-quality printing puts office depot to shame!
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October 2023 by M G
Went in to accomplish very specific printing and laminating tasks. I knew what I wanted but had no idea how to accomplish said tasks.The only person on staff (Phebe) politely and quickly taught me to do what I needed to do and also helpfully used her knowledge to improve my project. Thank you.Note: I have used this location in the past for FedEx pickup and delivery and have always had positive experiences
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October 2023 by Audrey Connor
Marisol at this location is so helpful and kind. She managed to make my administrative tasks that I absolutely dreaded and was putting off (printing, laminating, resizing a pdf, etc.) feel easy and enjoyable. Fantastic employee you have!
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August 2023 by Yvonne Green
Today I stopped in to do a return. The staff was very helpful and friendly. She got me out in no time. Thanks for excellent customer service!
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July 2023 by Riker Wilson
Lady at the counter packaged all of my glass jars in bubble wrap and placed additional bubble wrap in my package, free of charge.
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May 2023 by Mary E Kunze Sober
I emailed a three-page PDF here to be printed. Jeannette, an observant employee, noticed me standing there, waiting, and jumped in to help. Thank you, Jeannette! You saved the day!
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May 2023 by Mitchell Scobell (Mitch)
Cecilia was fun and personable! Shipped my old work laptop back with no issues.
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April 2023 by Laura Monroe
CAME DURING BUSINESS HOURS AND THE STORE IS CLOSED. DROVE ALL THE WAY HERE.
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February 2022 by Cheryl Vogrinc
The nicest lady helped me make some copies today. A+ customer service at this location! She even gave me a protective bag to put them in. ?
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October 2021 by Hank Wu
Everyone have superb customer service very friendly except Marian, no greeting just looked you dead in the eyes expect you to know exactly what to do.
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October 2021 by Felix Guerrero Amaya
I want to share my bad experience in this Fedex, today I went to make a shipment and they made me do the line a couple of times just to consult so that in the end they told me that they could not attend me because they were very busy, really bad service and I They wasted my time, the employee was called Marian
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September 2021 by Rose Johns
Not sure of all the negative responses here... I've used this location for more than a solid year since moving near by, and only on rare occasion seem to get slight attitude from one older woman working there. Same one has charged me different prices on the same type b&w print page- telling me their "standard" weight paper is ____. So, now when i email i do NOT specify "plain, standard b&w copy". Perhaps their cost went up a literal 2 cents a page but for 19c compared to 17c, i think I'll live.There is an older man who is also always there, and he always addresses me and I'm never standing around waiting.I really feel like the people leaving the negative reviews DO NOT have, nor remember their time working Customer Service jobs... it is a thankless and low reward position, and it is unfair and severely unkind to judge these people when the customer is most likely the cause of the 'negativity'. Keep in mind your OWN attitude when you write reviews judging someone else-
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August 2021 by Cathy L.
Don't go here if you expect even halfway decent customer service. I have made several trips here to pick up FedEx packages and the customer service sucks.
