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January 2024 by Daniel Villegas
I love Festival Foods! It's got almost anything you want for weekly groceries- might want to look elsewhere for ethnic selections, however. The store hours are great because I can stop in almost anytime I want.
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December 2023 by Doran “Dmack” Mackowski
The produce section is always immaculate. Quality produce placed carefully so as not to bruise.There's always good sales including regular (probably bi weekly) sales on butter, sour cream, etc. Some of the best prices on soda in town.The fish counter...not so much. It often stinks like fish should not. I avoid.
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November 2023 by Amisia D
Paid 23.21 for 5 items. Half gallon milk, 6 pack of brownies, 4 pack of white chocolate raspberry cheesecake, 67.5 ouches of laundry detergent and half of can of pringles this don’t make no dam sense never coming here again. I mean never this is highway robbery times ten.
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November 2023 by Justin Eltoft
Always great. Love that I can get 5 gallon water here. Great produce. Nice deli. Good donuts
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October 2023 by Micha P.
When it first opened, we were thrilled. Close by, clean, great produce; however, that did not last long. Now, it is to be avoided. Their produce is OK, but the packaged salads, etc are usually wilted and rotten, even well before the expiry date. If I do not diligently check dates on all dairy, I will inevitably get home with something, usually more, that is expired. If you dare to use paper bags at the checkout, you will be there all day. First, you have to go round them up from a register, because there are none at u-scan (often the only check out option). Then you have to find one with both handles attached, which is not easy. Then you have to wait for the attendant to stop talking to a coworker or put down their phone to realize that you pressed the button for assistance. Yikes! This would all be an inconvenience if you were not being charged more than any other store in town. Save yourself time and frustration, not to mention money, and go somewhere else.
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September 2023 by Jarrell Daniels
So I tonight I visited your store near downtown Madison with my girlfriend & was in the self checkout lane & was having some problems with the scanner.The girl working the cash register on the crutches was clearly having some sort of mental setback due to her health & staffing issues you guys were facing. When we were struggling with the scanner the machine said that help was on the way several times.The girl working expressed frustrations that she had to her job & even tried to ignore us. When she came to help I simply asked if she was okay which she replied “no” because of her leg & the staffing issues. She then became very passive aggressive & we spoke with the manager “Santana” regarding her behavior towards us when simply we just needed her to scan her badge so we could proceed with our shopping . He was a help with our problems with the self checkout line but regarding your employee he completely disregarded her actions & even tried to point the blame towards us. I get being short staffed because since COVID we’ve all faced this reality & been through this. But at some point we must uphold some sort of generosity towards shopping customers.We recently moved up here from Florida & was excited to be a customer to your store, but if this is the standard for your stores. I will never step foot in another Festival grocery store ever.
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September 2023 by K Anderson
Great location, limited selection but I suppose it's intended that way being in heart of Downtown. High prices tho probably a convenience pricing metric I presume. Overall good tho.
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July 2023 by Stefan Berggren
As a Madison grocery store, your bread game is really poor. I can go to HY-Vee, Woodman’s, Sentry, Jennifer street market among others and find great bread. Why is this? Step the gluten game if you wish to be competitive!
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July 2023 by Debbie Edwards
Very nice store. Very clean and great assortment of food. Employees are very friendly too!
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June 2023 by roscoe :D
i love coming here because of travis in alcohol department. he is so cool! keep it up travis, i appreciate you!
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May 2023 by C K
This Festival Foods on East Wash. Has been a great store to have worked for. And also to have been a guest. Always excellent customer service. And let's not forget the awesome fresh veggies that they always have. Keep up the great work.
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May 2023 by Steve Hunsader
Great selection of foods, beverages, and baked goods. Especially liked the baked goods. Reasonable pricing.
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May 2023 by Martha Laning
Love Festival! Great store - I can pick up up anything I need. Today they exceeded my expectations!! I locked my keys in the truck and I went in to ask if I could leave it there overnight since my extra set were 45 min away. They called a locksmith and got me in no charge. Talk about great customer service! I’m an even bigger fan now!!
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May 2023 by Erica Marty
The downtown Festival is hands down the BEST grocery store I've ever been in! Super CLEAN, great selection of brands, beautiful produce, an awesome salad bar and deli, and friendly workers.
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March 2023 by Jerry Murphy
Good variety of stuff. A little pricey because of downtown location. But good if you just need a few things, like Irish soda bread.
