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January 2024 by Lone Wolf
Every time I go to the mall the gates are closed.
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September 2023 by RODNEY WILSON
The service is bad, to busy talking to each other to help the customers.
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June 2023 by Thickus D.
Yeah, so I'll be going like anywhere else to buy shoes forever ! So my experience I was wearing a PRO Donald Trump t-shirt, and the children working there would not help me or sell me anything when I went to the manager he shrugged it off and thought it was funny and told me I should probably just leave the store, so I did exactly that.
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January 2023 by Ashley
I have never experienced such poor customer service. I went to this store to return an online purchase that I received in the mail. Upon starting my return with the manager, I was asked if I owned any animals. Because I said yes, she proceeded to tell me to “clean up” the “pet hair” that was supposedly inside the shoe. Keeping in mind, I never tried the shoes on. She stated that she could not start the return until I “cleaned up” the hair because she was deathly allergic. I proceeded to pretend to pick out any hair (there was none) while she helped other customers. I have never been treated so rudely when trying to make a return. This should have been a simple return process and was the first time I had ever ordered from Foot Locker, never again…not worth the hassle.
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November 2022 by Tasia Parker
I had an horrible experience at Champs in the West Towne Mall. After going to them, l came to footlocker where Danae helped better my whole experience. Because the way l was atoganized, mocked and laughed at Champs it truly upset me. Thanks again Danae you and your staff truly are wonderful people.
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November 2022 by Ivo IGSLogistics
The customer service was horrible, the workers were rude. They asked for my name, I spelt it out and then the computer asked me if my email was correct. I never gave them my email so I don’t know how they decided that, that was my email. I said it was wrong and she said she fixed it but it showed me the same email. I said never mind and lets just finish it without an email and when I asked for a receipt after we payed she said she couldn’t give me a receipt because I didn’t give them a correct email.
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June 2022 by Nathan Steinberg
So Im like 90% positive this footlocker sells bootleg/fake shoes bought a pair of black/black/black nike tn air max plus , ive already had air max plus in the past and know how comfortable they are , these are nothing like my last pair there was also glue around the bubbles and they didnt fit the same , Ive been wearing them for a month now and theyre just not it. I have also seen a few comments online about footlocker and fakes.....
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March 2022 by Debra Olson
It's great for except for the smell of marijuana
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February 2022 by meow ?
Normal just normal no reason to stop unless you need shoes
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January 2022 by Ernesto Medina
Being nice is not their thing. They were basically kicking me out telling me there was no size for any of the shoes I wanted...kinda disappointing, only Foot Locker I've been that people don't want to sell.
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December 2021 by Takia R. Young-Grier
Didn't have much.
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September 2021 by Gregory Wilson (Red)
This place never have wat I'm looking for
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August 2021 by Lee J
Great customer service very friendly and they know there stuff definitely recommend this place and they have a better selection then any of the other shoe stores in East town get one on the west side
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August 2021 by Walter Alexandra
No Jordan's
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July 2021 by Janett Sanchez gonzales
Excellent service very friendly
