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January 2024 by Brillan Gugel
My mom took my dog in, and the vet would not listen to anything I was saying. Told them my dog was not eating and they just told me to feed him a pill when he was refusing any and all types of food. They put my dog in more visible stress while aspirating his neck without my permission. Also diagnosed my dog with pneumonia using an X-ray when they could’ve just used a stethoscope, and in turn drove up the bill. This vet stressed my dog out so much more than they should have, and now…..the dog is no longer with us.
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January 2024 by JK
I am a new client, 4 lakes was recommended to me for my cat. I absolutely loved the vet, the vet assistant, and their reception staff. They were all wonderful, great with my nervous animal, and I felt very comfortable speaking with them. They listened throughly to the details I gave and provided solutions or explanations to all the things I brought up. And the pricing was really really good. I actually wish that my doctors were as good at caring for humans as these ladies are at caring for animals. I would give 10 stars out of 5 if I could!
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January 2024 by Kinko
They give me the impression that they don't really care about my pets. It makes me sad
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December 2023 by Elizabeth Almaguer
They were great with my dog she had a ear infection and they got her better
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December 2023 by Kenny Miller
super great clinic for pets that are anxious or fearful of the vet. the staff is knowledgeable and amazing!
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November 2023 by Kevin Cornwall
I’ll never go back it’s not worth the hassle. They’ve lost my business for ever
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September 2023 by Doug Arnold
Love them! They take great care of our pup and go to great lengths to make sure the is comfortable while there. We also took advantage of the vaccines for life!
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June 2023 by Sarah Niesen
Four Lake Veterinary Clinic has taken such good care of our rescue dog, Odie! Even though he is terrified of the vet, once he gets inside, all of the staff do everything they can to help calm his nerves. Thank you to all of you!
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March 2023 by Hannah
I've been taking my cats here for over 6 years and I recommend them to everyone I know who has pets. Dr. Scarlett is so compassionate and knowledgeable. She really listens to concerns, and takes the time to thoroughly explain and answer questions, both in person and through follow up emails. All of the vet techs are so adept, kind, and gentle with the animals, and everyone really makes you feel like they truly care about every animal they see. I cannot recommend them highly enough.
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March 2023 by Alyssa Geary
My cat has been fearful of going to the vet's office after he had an emergency situation in 2016. Normally, going to the vet was an ordeal with him hissing at the vet techs.Not at Four Lakes! The staff were so kind to my cat and me, and they treated him with the utmost care and were very gentle with him. Dr. Scarlett was absolutely wonderful and answered my questions and concerns about my cat's health.I would definitely recommend them, and plan on taking my little guy back for his annual appointment next year.
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January 2023 by Alissa K
I’ve been to a few vet clinics over the years with my felines. Both of my ladies are seniors, and one of my fur babies has CKD. Within the last two years, my Onyx’s values were on a slow decline and her condition was needing heavier management. Previous clinics weren’t as knowledgeable in suggesting alternatives to assisting Onyx with her growing complications until I found Four Lakes. Not only is Dr. McClanahan and her CVT team incredibly competent in providing more thorough care, they are undeniably kind and loving of their fur patients. Onyx’s renal values unexpectedly took a turn for the worst during a health crisis and moved to Stage 4 in October of this year. Dr. McClanahan and her team acted quickly with an aggressive treatment regiment to give Onyx a fighting chance. After a couple of days in clinic and monitored home treatment, Onyx’s values stabilized and they were able to restore her to Stage 2. Post making it through the crisis, Onyx has been doing well with her recommended treatment regimen and happily living her kitty life as normal again. I can’t thank them enough for giving me more time with her and ensuring she has a quality of life that is healthier for her, too. So grateful to have found Four Lakes. I won’t go anywhere else.
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November 2022 by Jenny A
Dr Scarlett is hands-down the best vet I’ve ever had; I can’t say enough good things about her. She’s so kind and thorough with my little dog. I know she always has the animals’ best interest at heart and every member of her staff that I’ve met does as well. The whole team at Four Lakes are rockstars.
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September 2022 by Alexis Waters
We have really loved our experience at Four Lakes-they were recommended to us by a friend. My dog, Arlo, has quite a bit of anxiety around exams, large noises, etc. At other vets we had been to, I didn't feel they really tried to work with us to help make him comfortable. This has not been the case here, all of the staff has gone above and beyond to help minimize his anxiety at the vet. Each time he comes, I note that he is doing better and better-just with the few extra minutes the staff provides. I love the fact he isn't stressed out in the waiting area, toys are provided in the rooms, all helps for a smooth experience. We never feel rushed during our appointments. The follow up from the veterinary staff has always been very timely and thorough. We are very comfortable with our care here and would recommend to anyone looking for a new vet!
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September 2022 by Jenny Arneson
Dr Scarlett is hands-down the best vet I’ve ever had; I can’t say enough good things about her. She’s so kind and thorough with my little dog. I know she always has the animals’ best interest at heart and every member of her staff that I’ve met does as well. The whole team at Four Lakes are rockstars.
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August 2022 by Mariel S.
The care administered to my cat was awful, borderline harmful. Cat was exhibiting signs of anxiety, licking belly and leg fur clean. The treatment recommended was an allergy shot. It didn't have much of an affect but I brought my cat in for another shot. At the time the clinic was only doing drop off appointment due to COVID. When they brought my cat back out the technician noted that there was a large scab over the old injection site so they gave her a shot in a different location. My initial reaction was, OK, but if you would have called and told me that she appeared to have a bad reaction to the first shot I would have told you to skip the second shot. Fast forward 1 week and my cat is now unable to stop scratching the site of the 1st and 2nd injection and now has a wound that will not close. We put her in a t-shirt and asked for next steps because we had clearly caused some type of reaction. Vet gave us topical cream that had no affect. Next step was to have the skin from the area removed. I assumed it would be the quarter sized area that was irritating my cat because when I pointed out the area the vet agreed this was the area that would be removed. Without any communication to me, my cat was handed back to me after the surgery with a 4 inch incision on her back, about the full width of her back. I was in shock. When I confronted the vet about the poor lack of communication from the start (beginning with giving a second shot without consulting me to cutting a 4 inch section of her back without alerting me) she was dismissive, would not acknowledge that there could have been better communication on their end, etc. As you can imagine my cat had been through quite the ordeal at this time, had been wearing a t-shirt for over 3 months, was itching her back like crazy, and to boot the original issue of licking her stomach clean of hair was not solved, if anything it had gotten worse. We switched vets, the first thing this new vet administered was a topical cat anxiety medication. Within 1 week, hair began to grow back and she was no longer itching her back.... So with Four Lakes we went from 2 shots that caused a severe reaction, to a topical cream, to a 4 inch incision on her back (totaling about $1,000) to a cat that was getting worse by the minute...to a new vet who put her on anxiety medicine that would have solved the original issue to begin with. Not only did Four Lake's services seem incorrect and costly, but the fact that they couldn't muster a "we could have done better" was disappointing, frustrating, and unprofessional.
