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May 2023 by rob
Was significantly more expensive than i expected for a low cost bike store having a sale. Sold my friend tubeless tires for a non-tubeless frame but passed them off as the right choice
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March 2023 by Emily Faye
Great experience!! I signed up for a build-a-bike class but when I showed up they didn’t have a frame ready to build that would suit my needs, but they did have a newly tuned up bike that WAS exactly what I was looking for and was a very reasonable $200 and it even came with a front basket already installed. I am very happy with my experience at Freewheel and will recommend to all my friends! The guy working was very helpful and friendly!
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March 2023 by Dave Greene
We had a great time! Lexi was able to guide us through building a couple of custom bikes from the frame up, in a little under four hours. We'll, one of them was stripped right down to the frame, anyway -- we took some shortcuts on the other one. Anyway, my son and I both rode away on very interesting "new" bikes!
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October 2022 by Oscar Diaz
Good advice, great prices! They have a lot of used parts….
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July 2022 by Carl Smith
Got punctured tire replaced out lickety split. Good price and friendly service. Convenient location. ??
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June 2022 by Esteban Estévez
Oh my godFreewheel is the best place ever. The people is so kind and professional. I really recommended Freewheel for your bike. One of the best part is if you to learn about bikes you can fix for yourself.I'm very gladThank you guys for the perfect place.
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May 2022 by Laura Green
I highly recommend their evening DIY repair and maintenance classes. Came in with a bike that had trouble shifting, then wouldn't shift at all. They helped me replace the shifter cable and housing and showed me how to fine-tune everything. Now my bike is shifting better than it has in years! They helped with a couple of other repairs and replacements and only charged $25 for the parts, plus I learned a lot. I really appreciate their model of teaching and empowering bike owners, all at an incredibly affordable rate. Keep up the excellent work!
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January 2022 by Matt M.
Super affordable friendly and helpful staff. Also great programs for amateur cyclists to learn how to take care of their own bikes. Love coming here!
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October 2021 by Alexandra McWilliams
spectacular service, great volunteers and employees!
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October 2021 by Masaru O.
Formerly Freewheel, now called Madison Bicycle Center. I originally learned about the organization when they were on South Park and we had a couple rides use it as a staging area. I was reminded of them in an ad just after my bike was stolen and I was in need of a new one. Their selection of actual bikes is really dependent on what recent donations they've gotten, and I happened to get lucky when I was looking. If you don't need a bike, they also have a selection of used parts you can dig through if you want to try something out on your bike or even build one (they also have some new parts). Mechanics are very knowledgeable. Haven't had a chance to do any of their classes. A friend who used to live here really liked them as well, and they have a good mission.
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July 2021 by Jon McHugh
Free Wheel is the perfect spot for anyone who is a) on a budget, and b) wants to learn more about bikes. Free Wheel re-uses lots of spare parts for free, making bikes accessible to the community; they also will help you fix your own bikes if you're interested, and run classes for the community.
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June 2021 by H Liz Walker
The team at Freewheel did a wonderful job helping me get my bike Ride Ready!
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June 2021 by joshua head
Awesome people and service!
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April 2021 by Anita Valentine
Freewheel as usual you Rock!! Found me tires that fit. Gave me a discount on one (it was dusty?) Did not make fun of all the stuff I didn't know--- taught me some things.Told me how I could fix the gears on my other bike for so much less than I thought.** always funny greasy boys.
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January 2021 by Glenn Tanner
One star. I applaud whatever charitable work this organization does but I have to take issue with it's executive director. His marketing on ebay of his products is often fraudulent. He regularly lists a bicycle frame as being manufactured by Campagnolo and Campagnolo has never made a frame in its history. He claims this is appropriate because the drop outs are labeled Campagnolo, as they are on literally thousands of frames.When informed that this means Campagnolo made the drop outs he nonetheless still represents that Campagnolo made the frame. If Campagnolo made a frame it would be extremely rare and valuable. When his falsehood is pointed out to him, he digs in his heels and refuses to learn or correct his false statement. Having created the possibility that a naive person might be misled into thinking Campagnolo actually manufactured the frame, he offers the item at 6 times its value-further suggesting its rare and valuable He commonly lists any bicycle with eyelets as a "touring" bicycle, even racing frames, because he's ignorant of the fact that many vintage racing frames had eyelets because old time racers put fenders on in the winter. His pricing of many products on ebay make no sense, are sometimes $1000 over priced, and simply absurd. The charity work of this organization is hurt, at least at times, by this executive director.
