Goodwill Madison Northside is a well-organized thrift store that offers a good selection of items at fair prices. Customers appreciate the friendly and helpful staff, particularly mentioning employees who show genuine concern for customers’ situations. The store is clean, well-lit, and has organized sections for books and clothes. However, some reviews note that pricing can be inconsistent, with some items being overpriced or chipped, and stock levels vary. Shoppers also mention the importance of grabbing desired items quickly, as popular items may be claimed by others before they can make a decision. Despite these minor issues, many customers highlight positive experiences, including kindness and generosity from staff and other shoppers. One memorable story shared involves staff member Noel, who unexpectedly paid for a child's Christmas presents, demonstrating the caring nature of the team. Overall, Goodwill Madison Northside is viewed as a friendly, clean, and well-maintained store with a helpful staff that makes shopping a positive experience. The store operates with limited capacity in accordance with community guidelines, ensuring safety for all visitors.
I shop here probably monthly. There are treasures to be found. The problem is that many things are overpriced. You could buy new for what Goodwill is charging. I also see broken things for sale. Shame on Goodwill for selling broken items.
March 2025
Wide variety of items - from shoes to dvds. Child friendly parking
August 2024
This may be the best Goodwill in Madison. They not only have the best selection and prices of any thrift store in Madison, but the staff is pretty wonderful and easy to deal with in finding solutions to issues.
