Goodwill Madison Northside is a well-organized thrift store that offers a good selection of items at fair prices. Customers appreciate the friendly and helpful staff, particularly mentioning employees who show genuine concern for customers’ situations. The store is clean, well-lit, and has organized sections for books and clothes. However, some reviews note that pricing can be inconsistent, with some items being overpriced or chipped, and stock levels vary. Shoppers also mention the importance of grabbing desired items quickly, as popular items may be claimed by others before they can make a decision. Despite these minor issues, many customers highlight positive experiences, including kindness and generosity from staff and other shoppers. One memorable story shared involves staff member Noel, who unexpectedly paid for a child's Christmas presents, demonstrating the caring nature of the team. Overall, Goodwill Madison Northside is viewed as a friendly, clean, and well-maintained store with a helpful staff that makes shopping a positive experience. The store operates with limited capacity in accordance with community guidelines, ensuring safety for all visitors.
Well it was our family's lucky day. My very tall husband found some very nice items that fit him. I have also been lucky getting good quality shirts when I've come here. A better selection than most.
October 2025
My cashier tay was so kind and helpful! Made my shopping experience lovely!
June 2025
I shop here probably monthly. There are treasures to be found. The problem is that many things are overpriced. You could buy new for what Goodwill is charging. I also see broken things for sale. Shame on Goodwill for selling broken items.
