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February 2024 by owen joyner
I went in to get me alignment done, gentleman at the front took 15 minutes and said that I didn’t need it done. Saved me 120+ dollars and I really appreciated the honesty. I would recommend this place to anyone worried about dishonest mechanics, they got good people here who want to help you regardless of the cash
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January 2024 by Marti Coz
Nice staff, get the credit card you will get a discount and visa gift card.
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December 2023 by Van C.
needed a Basic tire change. no one in line ahead of me. i had made an appointment online, dropped it off at noon. empty shop. they told me 1 hr. 2 hours go by, ok fine. 3? hmmm...walked by several times and saw it up on the lift, with no one working on it. checked in on them several times, gave me unclear information and vague excuses. "uh, the computer was frozen". it was basic tire change and it wasnt ready until 4pm. im in town to see family and they wasted an entire day on me. basic tire change took 4 hours? ridiculous. bad service. fromt desk guy was cordial enough. but dont go here, your personal time is too valuable for how they treat it.
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November 2023 by Waverly D.
Always helpful, quick, and friendly! I never have to worry about getting my car serviced because they do a great job and explain things well.
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October 2023 by Cathy B.
My daughter had a flat tire. We had her car towed here & they were very upfront that it could be a couple of days before they could get to it, short staffed & booked up. We were very happy when they called the next day to let us know the tire had been replaced. They checked the other tires & they were in good shape. We highly recommend this Goodyear Auto Service location. The staff was friendly, the downtown location is convenient, the service was excellent & price was reasonable. We will definitely keep them in mind for any future tire needs & oil changes.
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September 2023 by Finn Mertens
Brought car in for multiple repairs. At pickup all was fixed except for 1 (understandable because it is intermittent and you have to drive it to see it happen). Turned around and immediately brought it back. They fixed it. Overall, very satisfied, and will come again.
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September 2023 by Mike Vasen
Had a tire replaced here, when they put the new tire on they over tightened and totally stripped the lug nuts. Very expensive and time consuming trying to replace this tire years later. Horrible work done by people who don’t care about you or your vehicle. I tell everyone who will listen to avoid these guys. Clowns
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May 2023 by Nessa D.
Great service that is speedy! I went here for an oil change and I was in/out in less than an hour and I only made my appointment two days ahead. My new oil change spot
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February 2023 by miguel Sutherland
They will scratch your rims and won’t admit it. Tim (the front desk old man) was just making vague arguments about how it didn’t happened over here that they were old scratches. Bringing the police over and had created a case is what I had to do if I hadn’t had to leave town soon.I wish it can help you all.
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January 2023 by Miliyna Megosha
Made a same day appointment to have my brakes looked at through the website. When I arrived at the shop a few hours later they stated that I probably made an appointment at the wrong shop. When I showed him my confirmation he said “oh well I guess this is the right place but we didn’t have the appointment come through and we don’t have anyone available to do that” he ended up calling another shop to see if they were available. The other shop said that should be fine. After taking a look at the other shops poor reviews regarding scheduling and poor service and the fact that at best I would be able to pick up my car 3 hours after my original pick up time I decided to go elsewhere. Poor service all around and an absolutely useless online scheduler. Just go to call in service only if the scheduler isn’t going to make a difference. Waste of my time.
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January 2023 by Janice Murphy
They know their business. They discovered and fixed problems with my car's wheels that I didn't know about and then quickly corrected the problems. They are good folks who know their trade and charge a decently reasonable fee.
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November 2022 by Dan Adamowicz
MAKE SURE YOU MAKE AN APPOINTMENT OVER THE PHONE!Apparently the online booking just allows for infinite overbookings, and the unfortunate people at the actual service center are left to deal with the fallout.Anyway, beyond that, the staff was super helpful and managed to fit me in. Work was done quickly and to a very high standard, and price was reasonable.Staff: A+Service: ACorporate booking system: F
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October 2022 by Peter Gorman
Our 2018 Nissan Rogue Sport needed service to replace a broken radiator fan. The team at Goodyear Service 608 E. Washington Ave, Madison, WI was amazing. Service Tech, Bill Collins worked his magic and not only fixed the fan issue, but got the car running smoother than I can remember. Special thanks to Tim Campbell, James Heavey, Duane Hustad for their help too. My experience was so positive that I will be bringing our cars here for future regularly scheduled maintenance (and I live an hour and a half away). I highly recommend this team. They are true professionals.
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October 2022 by Kevin
Went in for a “free” car check up. Ended up spending $150 for them to lift my car for 20 minutes and say it would cost $3,000 to have my struts replaced! Older gentleman who handles the desk uses vague words to lure you into spending money. Avoid this place at all costs. They are the cliche bad mechanic that you shouldn’t trust with your vehicle.
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August 2022 by Katy Byrd
Recommend! These guys could easily have gone ahead with the more expensive repair job that we both thought I needed, but when the problem ended up not being that extreme they ended up referring me to an exhaust shop for a much cheaper and quicker fix.