I Nails & Spa offers a variety of services, including pedicures, nail fixes, and eyebrow waxing. The skilled technicians provide great service and make clients feel valued. Customers have praised the friendly and welcoming atmosphere, especially after the new owners took over, making the nail bar charming and cozy. Many appreciate the reasonable prices and quality service. However, the business may still face high demand during peak times, occasionally turning away customers for quick services. Technicians like Charlie and Lee are noted for their attention to detail, ensuring satisfaction with nail art and designs. Customers have expressed their happiness with the results, making I Nails & Spa a hidden gem in Madison, WI.