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February 2024 by Blayne Ippolito
STAY AWAY FROM THIS COMPANY.I dropped my truck off in August of 23' and was told this would take up to 4 weeks but most likely 2 weeks. I received no calls or updates on my vehicle unless I reached out and asked for an update and even then it took days or a week for a response. October comes around and still no word on when I would be able to have my vehicle. I finally get ahold of someone for them to tell me they have my truck but aren't working on it and haven't been working on it. They informed me they were waiting on parts to which I asked if I could come get my truck while they waited for parts. The response I was given was if I were to pick my vehicle up I would have to pay $5,000 to be able to use it while we waited for parts plus some other additional fees.I had a trip in a few weeks so I asked them if they would get me a rental to which I got no response nor any effort to find one. I called repeatedly and got no answer. Finally I showed up to the office and asked for a rental which I was then informed that I could pay for a rental but they would only reimburse me $30 a day. I asked them what about the original timeline is there no recourse for their actions. They had no response. After being in the office for over an hour they told me "why don't you just take your truck while we wait for parts." I responded by telling them I was told I would have to pay over $5,000 to be able to do that. Their response was "we don't know who told you that but yes you can take your truck and we'll call you in 2 weeks to get it back in. This was the beginning of October. I took the truck and December rolled around with still no contact. I called them and they acted like nothing was wrong and and said I could drop the truck off a week or so later.I drop the Truck off this time around and I'll admit communication was 10 fold better but it still took them almost 3 months to complete the final repairs. Once repairs were complete I get a text with a picture of my truck with damage to it. THEY CRASHED MY TRUCK. One of their porters had back it into a pole and broke my bumper and rear tail light. Those repairs then took the rest of the week. Now we fast forward to today. They are withholding almost $1000 from me which is from my insurance company that was given to cover my tonneau cover which I told them not to replace as I was getting a different cover for my truck. They didn't replace it but niw keep telling me "they don't have my check yet" but continue to tell me if I got a rental that they could get me the money for that. THIS MONEY IS NOT YOURS ITS FROM MY INSURANCE COMPANY AND THIS IS FRAUD AT THIS POINT. It's ridiculous how terrible this experience has been- do not believe these 5 star reviews this company is less than 1 star. Untrustworthy, no integrity, no recourse for their action. Terrible customer service. Legal action should be taken.
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February 2024 by Alex Prohaska
I just want to say that Stormwise did a great job , My car looks so great. They got me right in and my car looks awesome!! Would for sure use them again
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February 2024 by Angelina Davis
My car was hit by one of the hailstorms we had in Colorado over the summer. Stormwise went above and beyond for me with my insurance. My insurance took a while to approve everything and stormwise made sure to update me every step of the process. The staff was so friendly and helpful. When I got my car back it looked amazing! The whole team took great care of me and I will be a returning customer if I happen to get hail damage again.
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February 2024 by Shantell Rivera
Just wanted to come on here and say how helpful and fast they were. My car was damaged badly by hail. They worked with my insurance and was so hassle free. The staff was so friendly as well and over all had the best expierence.
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February 2024 by Brittany K
I highly recommend! I was assisted by a very friendly woman. I wish I remembered her name! But the customer service was excellent and very fast.
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February 2024 by Brittni Wood
I just got my car back and it looks fantastic! Really glad I found this company for hail repair. I will definitely recommend to friends and family.
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February 2024 by Kathy Hays
Great company. They do good work.
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February 2024 by Kat Ianacone
I recently had my car repaired at StormWise Auto Body Shop and I couldn't be happier with the results! The service was top-notch, with excellent communication throughout the process. They were prompt in completing the repairs, and my car looks as good as new. I highly recommend StormWise for anyone in need of auto body repairs. They truly exceeded my expectations!
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February 2024 by Nicole Roman
love to support small businesses, great customer service, and turn around times.
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February 2024 by Sarah Lobb
I got my car back fast and I would recommend this company to anybody looking to repair their vehicle. Communication was great and they worked with me through out the entire process.
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February 2024 by Summer Nowicki
Great place to get your car worked on, friendly and great customer service!
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February 2024 by Heather Moreno
Desiree B. Was so helpful with this process. Normally services like this are a headache but they were so responsive, informative, and helpful as well as prompt and friendly. I felt so relaxed and unworried that the job would get done quickly and correctly. Thank you so much for the great service!
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February 2024 by Vanessa Cass
Staff is very friendly and they took care of me in a timely manner. Would recommend to my friends and family.
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February 2024 by Jaynee Hall
The good and the bad, but completely honest. They had my jeep for 140 days, to say I was frustrated is putting it lightly. BUT Desiree kept me well informed, as did Zerek with text alerts. We did need a new hood and roof which both had to be painted and the roof is an extensive paint job. It was also the end of hail season so i know some parts were on backorder. They did communicate through the process. When it was completed they brought my vehicle to me, as I live in Colorado Springs. The first time she brought it down we both noticed a few places that needed minor detail work. She took it back without a fuss and completely understood. She brought it back in less then a week with the work completed and it looks great! Desiree went above and beyond to make sure I was satisfied. If you have the patience to wait they do excellent work.
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February 2024 by Don Lambuth
The only body shop I will use. Very nice people to work with.
