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February 2024 by John Reuhl (B B)
Great place to get a haircut
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January 2024 by Sherie Harris
I love shopping JC Penny. I love they have husky size pants. It's quality merch.
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January 2024 by Francis Friend
I prefer to try on clothes before I buy, but it's getting more difficult to find things in my size in the store. The visible wear and tear is evidence of a struggling brick and mortar store.
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January 2024 by Jinx Cardinal
I genuinely didn't know this place was still open. There are not enough exits, I got lost.
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January 2024 by Judith Hutchinson
Clerk at check-out was very pleasant and attengive.
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January 2024 by Tiffany Sommerfeld
Nice, clean store
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January 2024 by Bradley Barnes
Being 6' tall, it is nice to find big and tall stuff upstairs at JcPenney. My wrists will not be cold this winter!
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January 2024 by Larry Schuller
Always find good buys on kids clothes and other items!
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December 2023 by Brian Lowis
Agnes did an excellent job cutting my hair! Highly recommend ;)
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December 2023 by Devon Van Ess
It has great prices and is still here. Could be cleaner around here
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December 2023 by Peter
Great selection of shoes on sale. Very happy work my purchase.
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November 2023 by Tammy Bass-Bishell
Returns Dept staff are Wonderful polite patient accommodating. I have been there 4 times due to wrong fit or sizes JCPenney West Towne Madison Wisconsin
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October 2023 by Milind Godbole
Good collection of clothes, shoes, home improvement,...including promotions.
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October 2023 by Tammy C.
I have shopped at JCP my entire adult life. Today was the last time. I tried to return a costume jewelry necklace 2 days after the 60 day window. The manager wouldn't allow it. Had my receipt. Then I had an online order. They gave me one of my two bags. I went back to tell them and the customer service rep accused me of lying only to find the second bag in back. Meanwhile Kohls is across the parking lot who has a great reputation. I hope your store goes dark.
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September 2023 by johnny 5
Ana in the beauty area was amazing, she was so polite and professional. Just can’t say enough, went in to get something for my wife. She did not judge, just helped me like I was any other customer. Very informative and patient. Kudos to her, wish stores would hire more employees like her. Wish my company had managers that took some pages out of her playbook. She would definitely make a great team leader.