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March 2024 by A BS
Really friendly staff, always a stocked hot bar, clean store. Really one of the best Kwik Trips in Madison.Sadly I have to give this location one star because they feel the need to have a man carrying a gun (who is not law enforcement) just to count high schoolers walking into the store. I understand that teens can be rowdy but having a man with a poor attitude and a gun makes them and other customers feel unsafe because all the gun will do is escalate any situation. If there really needs to be extra supervision of children buying lunch it should at least be done without adding lethal weapons to the mix. Really sad.
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March 2024 by John Stetter
Even when busy, the staff is always super friendly and helpful.I need assistance pumping gas - I simply call the posted number on the pump and someone quickly comes out and gladly assists. Never an issue.Inside, the store is clean and organized.I avoid school-day lunchtime.
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March 2024 by Aiki Coxhead
it was kwik
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February 2024 by Maria Ryabinski
If you need coffee and something to eat at 5AM this is the right place! Here you will find a variety of drinks and produce. Mini Mart with all essentials.
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December 2023 by Argelia Jaramillo
There’s a cashier there (Max) who’s always what seems to be in a bad mood. Last time I checked out w him I handed him my money to his hand. He threw it back at me and was very unprofessional. Every interaction with him is hostile.
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December 2023 by Katrina Harms
Incompetent management, assigning 1.5 employees to registers when customers are lined up to the door and six employees are milling about arranging bananas or whatever. I would rather be trapped in the Chernobyl meltdown than attempt a "kwik" purchase from such a sluggish and inept crew.
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October 2023 by Michael A
I needed a Kwik Trip for a bio break on the way home from Madison. Now I'm a fan of the Kwik Trip. If I said it once I say it 1000 times, gimme a KT over a Casey's any day of the week, except maybe if you're hankering for some gas station pizza. I never had Kwik Trip pizza before but I figured what the hay and got a couple slices and a diet soda. You know... Maybe not the best choice I made. Overall, great place. It nearly lives up to the highest of Kwik Trip standards. But that pizza... Yeah, maybe not. Do yourself a favor, if you want gas station pizza go find a Casey's General Store. Somehow, they know pizza better than the KTs. But, in terms of the rest of all your bio break needs, this place is a 4 of 5 in my book. Here's a picture of their propane tanks.
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October 2023 by Ashelyn Rodriguez
I come here every day for lunch and get a donut. The persians mostly. Idk who makes the donuts or where they're ordered from but for thr last month, the donuts have been doughy on the inside. It's super unpleasant to bite into.
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August 2023 by Matt Lorfeld
Their garlic Parmesan wings were hooked UP with sauce
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June 2023 by Aly
I am appalled at the conditions of the bathrooms here. I took my toddler in to use the restroom (at 10 am - this early in the day, shouldn't they be clean??) and the small stall had bloody toilet paper all over the floor and the big stall had DRIED feces smeared all over the wall. Absolutely disgusting!!
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June 2023 by Selina
There is always someone outside asking for money. Unfortunately, it’s usually the same person every single day barely ever when people complain. Does someone actually do something about it instead of asking them to leave try calling the police so then it’s trespassing! This store is right around the corner from my house. I go there every day but I will now be going to a different location where I don’t have this problem, it would be different if someone asked for money every once in a while but every day all day there is someone out there asking for money and they stand right by the door. Unacceptable.
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May 2023 by Rene Ruhland
I stopped at this store this evening. I grabbed a few items and proceeded to the counter. I had lost my wallet earlier in the day at work, so all I had available was a check book. The co-worker that was working (Amy) looked absolutely appalled when she saw that was what I had and proceeded on to tell me they no longer took checks. (Since when? But whatever, not the point.) Amy was nothing short of rude, loud, and dramatic about it. I came back a few minutes later with some cash in hand. I asked for the same items, and she made no eye contact and was just plain rude!! I'm also employed by a Kwik Trip in the same town, and could NEVER imagine speaking to one of our customers like that!! Especially after we most recently had a district meeting reiterating the need for a strong customer service! Her tone was just yucky! I was feeling frustrated and said just as much. She was being rude and needed to freshen up her service skills...her response!?!? "I could say the same about you". Pretty sure anyone who would go back and look at the videos would see me smiling pretty much the whole time! I'm sure working in front gets trying, but lady, that's what ya signed up for! Perhaps if your not people-y, try the kitchen! It's not bad! I love my position in the kitchen! Anyway, point being, no need to be rude. Try smiling, it might make you slightly more approachable! And by all means, I hope someone who actually cares about your store sees this and has you brush up on your peopling skills!!!!
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May 2023 by Venetia Hernandez
They had expired soup on the shelf. It said it was prepped 3/27 and sell by date was 4/3. It was still on the shelf 2 days later.
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April 2023 by tia hernandez
They had expired soup on the shelf. It said it was prepped 3/27 and sell by date was 4/3. It was still on the shelf 2 days later.
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February 2023 by Abi Randall
I have had too many issues with this location to not start saying something about it. I came to this location today specifically for soup every other location has their soup out bright and early this store no soup so I asked is there going to be any soup anytime soon? a member of the kitchen crew tells me give me 15 to 20 minutes I say okay 30 minutes later I'm still waiting and I asked about the soup and get told that it hasn't even been started yet it's still frozen! and no offer was made to compensate me in some way for wasting my time.UPDATE: amends were made and were greatly appreciated ☺️
