-
February 2024 by Nick Pryde
Walk-in took less than 15 minutes, and the staff were some of the most pleasant I've experienced from a medical office.
-
February 2024 by Hayley Harder
Zero. I made an appointment, showed up early to check-in and waited 40 minutes before I decided to leave. My time is valuable. There were 2 girls ahead of me that hadn't even been seen yet. I entered my phone number upon checkin at the kiosk and it said it would text me when they were ready. Even after I left, I never received a text! These people do not care!!
-
February 2024 by Hailey
Was a bit nervous that I couldn't make an appointment since all the slots were taken on the only day I could get in but I walked in and was out in less then 15 min. The people were nice and professional
-
February 2024 by Adam
First time coming here for lab work. Walked in without an appointment and was out the door in 15 minutes. Everything went smoothly
-
January 2024 by Kirk Morledge
Very poor. Incompetent and unprofessional. Completely unsatisfactory experience: person answering phone when we called for information could not answer even our most basic questions, was uncertain, hesitant, tentative about almost every response she gave us. We paid for a blood test ($305), they took the blood sample to send to their lab. We asked for a receipt showing we had received a blood test (our son had to turn that in later that afternoon.) They said they could not give us any kind of document or receipt showing we had paid for and received a blood test. They said "the only form we have, this is the only form we use" was a form showing we had received a urine test!! We had not. We asked over and over for a receipt showing what we had paid for and what service they had given us, They said they sympathized with us but could not provide that. We were there on a Thursday, they said we could look for results from the blood test online probably by Tuesday. The results never came through until the following Friday and were too late for our son to report them. A complete failure by Labcorp in almost every way. Could not give us a receipt documenting the service we had both paid for and received from them. Could not give us ANY kind of document showing that, they said. And did not deliver the product (test results) in any kind of a timely manner, certainly not in the time that they promised us. Frontline staff were resistant, uncooperative, and not sympathetic, except for one woman in their front office who truly sympathized with our plight but also said she could do nothing to help us. Terrible customer service. Some of the worst we have ever seen.
-
January 2024 by J J
Walked in and was in and out in 10 minutes. Very friendly staff.
-
December 2023 by Aaron Pratt
Was in early and got tested immediately with results back later that day
-
November 2023 by Kathryn Violet
If I could make this a 0 I would. I made an appt. Waited over a week. Drove three hours one way only to be told at the door they were closed. The lady at the front is absolutely unprofessional and just in general an idiot. Asked other people how to get in since everything is locked here, they were unhelpful and awful humans. Would not recommend to anyone. The fact that this cost me $300 and six hours of driving only to have to schedule somewhere else is absurd. WOULD NOT RECOMMEND even if you are desperate. Go elsewhere.
-
November 2023 by Daniel Murphy
5 stars for dawn. Very good at her job very kind and personable. Please pay her more than anyone else that works here.
-
October 2023 by Janell Dorn
Can’t believe I even have to give this horrible business one star!! They torture almost 3300 dogs! Confine them to live their entire lives in cages and inject them with poison causing them torturous pain every day of their lives. Do not patronize this disgusting excuse for a business! No idea how anyone with a soul can do what the people do that work here! Just absolutely barbaric!
-
September 2023 by Edwal
I can understand not offering full services on Saturdays, what I can't understand is not making that information more apparent so that people don't end up coming in on a Saturday only to be turned away. Not everyone can just drop everything and have a free time slot in the week, especially with only a 4 day window.
-
September 2023 by Emmanuel
I was skeptical of this location because of the reviews but staff was friendly and it was an easy location to find. Hour's are a little odd but make note of them in advance. Overall I had a pleasant experience!!
-
August 2023 by Sondra Byers
I was a bit nervous about going here because the reviews are terrible. I have to say I had a wonderful experience. The staff is very friendly and accommodating. Google maps took me right to their door and I only had to wait for about 5 minutes. Check in was super easy. Thank you for doing a great job! I very much appreciate having an affordable option for labs. I will be back.
-
August 2023 by Karen S.
Efficient quick. But make sure they are drawing what you wanted. Easy check in at kiosk
-
July 2023 by Douglas Fir
This location is an absolute joke. Appointment/"Order" process is not laid out well, at all. You can make an appointment, but it doesn't require you to select an actual test. They've decided not to get their address changed/updated through GPS companies, so it takes you to the completely wrong building. You cannot speak to anyone on the phone with Labcorp to get correct directions, so you have to bother people from a separate business to get directions. You would have to be short brain cells to willingly use this location or even this company. I will obviously be finding a better solution, while encouraging others to do so, as well.
