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April 2024 by Daniel Rivera
Had a pleasant experience shopping here. The customer service was top-notch.
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January 2024 by Rebecca Bond
Had a return and went very smoothly. All the people that work there are very helpful and polite. I had Jennifer and she was great.Thanks to the Madison Ladies at lands end. Keep up the great job
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December 2023 by R Wells
This review is of some items I purchased online. The "write a review" option on my order page isn't clickable. I ordered the Squall jacket, Thermaskins long underwear, and the insulated jacket for layering under the Squall. The brim of the hood on the Squall is so tight that it's difficult to pull on over your head, even when the hood adjustments are loosened all the way. When it's lying flat on your shoulders the brim pushes uncomfortably against the back of your head, especially when you're driving. The storm cuffs are too tight and make layering difficult.The Thermaskins size L fit well (5'6, 140 lb) except the waistband is ridiculously wide, stiff, and floppy. The collar points on the insulated jacket rub against your chin when zipped all the way. An earlier version of this jacket featured a collar that zipped snugly under your chin, and also had a zippered chest pocket. All these items show cost-cutting at the expense of attention to detail compared to the same items from years past. You can and should do better, Land's End.
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December 2023 by SL SL
Order abruptly cancelled ten days after it was made leaving me without a coat for my trip. I found the coat still listed online for sale, which is mind boggling. No action whatsoever to compensate or make up for it.
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November 2023 by Jen D.
I like lands end clothes and totes and such. Pretty high quality. But wow do I hate shopping in this store. You are lucky if there are ever more than 2 people on the registers and often 1 of the 2 will just walk away, even if the line is 6 deep. There is always at least 4 people on the floor but only 1-2 at the register, no matter how long the line is. I spend more time in line than looking at the merchandise.
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October 2023 by Dixie
I love their merchandise. It is on the higher price point but the jackets especially will be able to be used from oldest to youngest child.
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September 2023 by Jill S.
I've been a Land's End fan and shopper for over twenty years now. I'm always pleased with my purchases and I'd shoot some reason it isn't what I expected I have no issues ever exchanging. The quality is usually high, and I particularly like their Starfish pants. I shop here for my family's clothing needs and I have purchased bedding and other home goods. I find their prices extremely reasonable for the quality.
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May 2023 by Kim Hinz
The woman who checked me out has been there a long time.She's the best!
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January 2023 by Greg Gersbach (Gersh)
Nice selection of clothes and such. Helpful Staff, good prices.
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January 2023 by Nita Hen
Service was wonderful, low-key, let me browse at length. I was happy to interact with a wonderful sales woman, and love my new items too. The store was very well set up, clothes neatly hung/folded on display. Very easy and peaceful to shop there; the opposite of some mega-stores. Have ordered online too, and very happy to receive my order quickly, and complete! New coat has been wonderful in the windy cold we’ve had here in Wisconsin!(I love that Land’s End is a WI headquartered Company, too)
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October 2022 by Bruce Blix
Great clothes, super friendly service - overall a very nice experience.
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October 2022 by Bert Schweinler
Worth checking out the clearance section for good deals
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September 2022 by Bailey Beaver
This location is one of the only areas in downtown Madison actively doing a coat drive to give away coats for free. Coats are needed extra because of covid, but it's a lot harder for families to get them for the same reason. If you donate a coat here, they will give you 50% off any full price item in the store as well!
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July 2022 by Mike F.
Lands' End has high quality clothing at an affordable price. What make Lands' End special is that they carry clothing (casual to business) that fits regular sized people like me: 6'5" and 300#. Everywhere else the largest size (maybe) is 3XL. Well, if it doesn't come in a tall size, it won't fit well. I wear a suit every day. Except for suit, tie and shoes it's all Lands' End for me.
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July 2022 by Mam
One of the staff yelled at me to not touch the shirts because she just folded them and I would mess them up. I was just trying to find my size but I guess its a museum and not a store.