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September 2025 by Theresa Mcbride
They have always been wonderful with me. They were amazing with my mom when she was on hospice... definitely my first choice
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June 2025 by florence fout
I have had an account with Lincare for over 10 years. They have set up oxygen when I go on a trip to other states to visit my children. I do not worry. I call and order and they bring it the next day that I am on the route. I am very happy with them and never had any problems with their service.
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May 2025 by Lisa Johnson
I got home from the hospital and Nathan was here from Lincare shortly after I returned. He had everything I needed and was very knowledgeable about the equipment and all the questions that we had. He even called a couple days later to ask if everything was going well and to make sure that we knew how to get ahold of them if we needed anything at all. All in all, a GREAT experience!
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May 2025 by Derek Brown
Customer service is a nightmare. The Sun Prairie, WI office sent me supplies I didn't order, then billed the wrong insurance. I called to make sure the correct insurance was billed, was informed it would take 1-2 billing cycles to update, and I would need to pay the bill in the meantime... for supplies that were involuntarily sent to me. A scam of a company. Predatorial in every sense of the word.
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April 2025 by Joe Sharkus
It took a while to find the right equipment but Lincare was able to work with my doctors to get me the right machine. I also tried several masks, but now I have the perfect one. I’m completely satisfied with my Lincare experience and would recommend them to others!
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March 2025 by jared ellenson
Disjointed runaround lackadaisical company. I spend hours on the phone getting passed around trying to figure out my bill, return shipping labels, and stopping the continuous delivery of material I don't need!
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March 2025 by Linda
Great service and excellent education!
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March 2025 by Don Krumscheid
Products work very well
Quick Service and Quality
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February 2025 by Susan Munro
Always on time and order is always correct.
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January 2025 by Joy Benz
Customer service is fantastic and Dan is awesome! He listened to my concerns and was able to provide great information. Very glad I chose Lincare for my CPAP machine. Thank you Dan!!
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October 2024 by Subvocal
Absolutely the worst company to have to get any needed medical equipment from. First off the receptionist is unlikely to be of any help and gives you the feeling she doesn’t want to help. Here’s the most important part: if you have a condition that requires a particular device and you’ve had it for years and it’s covered by insurance AND your pulmonologist has sent them an order to get you that device you will not get it from these idiots. They will require you to go to yet another appointment with your doctor and give them those current notes before they will order the needed device. Expect to do without or have to wait three months for the thing you’ve been using and need replaced. If you have a choice, do not choose this company!
EDIT: You will now see an automated reply to my negative review. No compassionate caring human being has replied. It’s the same crappy customer care they offer, even in responding to your review.
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September 2024 by JEANENE BROOKS
My name is jeanene an my concentrator oxygen tank wasn't working so I called lincare and they came with me a new one the next morning and my portable oxygen was in a car accident and lincare came the next day and brought me a new one so if you are looking for great medical support and service lincare is the best company.
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August 2024 by Karen Trembula
I received a CPAP Machine from here. From the very 1st night I had it the Machine would not work as it had an air leak. I took it back 3 different times and it never was fixed properly. The 4th time I returned it and asked them if they could just give me a new one as I'm paying for this one and it has not worked right since day one. They said NO. I went back 2 days later to see if my Machine was finished. THEY DAID THEY WOULD NOT RETURN IT TO ME as I was NOT in COMPLIANCE with the time my insurance said was necessary to have my insurance pay for part of it. ISaid how can I be held responsible for that when you have NOT been able to fix my Machine or replace it since it was Deflect from the day you gave it to me. They just said TOO BAD. NEVER GO HERE. FIND ANOTHER PLACE TO GET YOUR CPAP.
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August 2024 by Barb Forsythe
Very nice people, the delivery man Is a very nice dependable .
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July 2024 by Michael Fitzgerald
Had a service call at the Lincare office in McFarland, WI.
Great service and resolved the problem with the CPAP machine.
