Lush Cosmetics Hilldale is a welcoming store known for its fresh, handmade, cruelty-free, and vegetarian products for bath, body, hair, and skincare. Many products are packaging-free (naked), and most packaging is made from recycled and recyclable materials, reflecting the company's commitment to ethical and sustainable practices. Customers appreciate the helpful and friendly staff, with several reviews highlighting staff members like Syd, Charlie, Mariah, and Yolanda for their kindness, knowledge, and willingness to assist, even when the store was about to close. Visitors note that staff members are patient and understanding, making it easier for those with sensitivities or special needs to find suitable products. The store offers a variety of popular items such as bath bombs, body butters, vegan haircare, and fresh face masks, often accompanied by personalized recommendations and samples. Many customers have had positive experiences, returning for gifts or skincare essentials after receiving expert advice. Overall, Lush Hilldale provides a fun, ethical shopping experience with a helpful team dedicated to making customers feel cared for and well-informed.
Amazing experience! The store is so cute and the staff are so friendly & helpful! I got myself some shower gel, lotion & spray and I’m impressed not only of the delicious scent but how a little goes a long way and my skin has never felt so soft! I will be getting my family gift from this place!
November 2025
Great store with amazing products. Helpful, friendly employees. I love their fresh face masks and beautiful bath bombs.
August 2025
This was my first visit to any Lush location. Mariah was incredibly helpful explaining different products to me. Then, Erin, gave me fantastic recommendations of other places I should visit while in the area since I was just in town for a couple weeks. The products were so nice that I went back to get gifts for my friends.
