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December 2023 by Strawberry VanillaLove
While I have not been here myself, I will say it is super frustrating to be waiting for MONTHS to get an answer back. I applied here not too long ago, and I still haven't gotten back. They told me it would take two weeks it's been nearly two months now. I am disappointed.
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November 2023 by Alex B.
Stopped in recently on a trip to Madison. The employees were very friendly and helpful. The facilities need a little updating, but otherwise this appears to be a great location.
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August 2023 by Michelle C
The facilities are a bit dated, but clean and spacious. Wish there were more class times and variety (would like more classes on Sunday or weekday afternoons/nights) but the classes that do exist are great! All of the instructors I've attended classes with were very encouraging of all skill levels, and the classes aren't very crowded. I especially like Heather, Rob, and Kristi's Les Mills classes.
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April 2023 by Daniel Rivera
Love the programs here, and the staff is great and helpful.
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March 2023 by Elena Sakman
I am an AWAY member, joining was easy. Monday morning 10:45 Dance class was very good, I wishe they had it more often. Facility is clean and staff is friendly.
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April 2022 by Kelsey Ewald
Good price for membership for the facilities and classes you get access to. All of the trainers for classes I've attended have been friendly and knowledgeable, and the class sizes are pretty small.The front desk staff are friendly and I feel comfortable exercising here.Nice pool, gyms, and exercise equipment. Could use some improvements for sauna and racquetball court.
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April 2022 by Kels Ewald
Good price for membership for the facilities and classes you get access to. All of the trainers for classes I've attended have been friendly and knowledgeable, and the class sizes are pretty small.The front desk staff are friendly and I feel comfortable exercising here.Nice pool, gyms, and exercise equipment. Could use some improvements for sauna and racquetball court.
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April 2022 by Jaime Pommerening
I participated in the diabetes class. I feel like it's a huge waste of time. (1 year class). Also, it was hyped as being successful in weight loss. Nope. That program and experience deserves 0 stars.
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January 2022 by Demetria Travis
I really debated on leaving this review but felt I would should shed some light on a situation that just hasn't sat well with me. Our family was part of the giving tree organization. Meaning another Wonderful family chose my kiddos to give Xmas gifts to. I received a call to pick up the gifts and was informed that there was a gift card for the kids as they had all asked for one. When I picked up the bag, there was no gift card. Wasn't a big deal because I am forever thankful for what the family had given us. My issue was it was delivered to the YMCA and from there on out it was gone. I called the lady who was in charge and left voicemails but no response. Called the front desk, they took a message, no response. Not even a "Hey I got your message, sorry I know I said it was there but probably got lost, nothing! Very weird why I would be ignored after the fact.
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August 2021 by angela schulz
I am loving the 8:15 am water in motion class. It's so fun and I feel wonderful all day after. I haven't moved my body in 2 years and my extra weight and depression really taking a toll. I also have knee pain so I'm a little limited, but this class greatly helps my knee pain and it has greatly diminished. I wish I joined long ago. It's truly been life changing. Better late than never. Staff at the Y and Becky the class instructor is really nice too. Weekend shallow water classes would be wonderful. I know there's a shortage of instructors though. Thank you for all that you do.
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July 2020 by Otis H.
I've been a visitor of the Y since i've been a child and a member of the YMCA for about 1 year. I reached out to West YMCA to cancel my family's swim class, membership & refund my monthly membership fee & they refused to return funds as the YMCA WEST has been closed for months. My family will never return & any family I come in contact with I will urge them to cancel or never get a membership.
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April 2020 by Fay Lee
i love the group classes there. they are fun and a great way to work out
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September 2019 by Yeetus Deletus
The staff are friendly and the equipment is in good condition. The couple of times I saw a machine that was out of order, it was fixed within 1 to 2 weeks.
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August 2019 by Rochelle Obermeyer
Fantastic and dedicated personal trainers and instructors, very nice pool, nice variety of equipment, facility is clean, nice community atmosphere where all are welcome regardless of age or ability, lots of helpful programs for youth and adults, I've been very pleased and grateful
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August 2019 by Shelly Obermeyer
The pool is very nice, the instructors and personal trainers I've worked with are absolutely fantastic and totally dedicated to making each person's experience a good one, the building is an older building but it's always clean, the gym has a nice variety of equipment, I had a temporary membership with a program I did through the Y and I've just kept going; I really enjoy it and am grateful for the community feel where all are welcome regardless of age or ability and I love the idea of supporting all the youth programs and child care so that more people have opportunities to engage in getting or staying healthy
