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October 2023 by James Dicks
I'm a CPA and have dealt with or had experience working with many insurance carriers. These guys are delay tactic experts and liars. They will send you incorrect forms to complete and contact you weeks later stating they need new forms, send you the exact same form with their address changed, and then ask you to resubmit the claim. I'm working on nearly 6 weeks now on a death benefit claim and have been told on 3 separate occasions that the funds are "on the way and everything has been approved".DO NOT BUY INSURANCE FROM THESE PEOPLE.
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August 2023 by W “Droid” Williams
Unsupportive INSURANCE company. They don't have the customer's interests in mind. ESPECIALLY after the client has paid for a Benefit Amount out of his/her check. They use DELAY tactics & will lie about the Delay when you talk to them over the phone. Insurance Companies used to be there for the people that bought it, but its a SCAM. Typical cowards
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August 2023 by Harlan Conkey
very poor customer service. Ver aggressive in collecting but slow in service. I will not use them anymore.
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May 2023 by Julius Fullylove
The worst. Ive canceled my policy, but they continously send junk mail monthly to every location i have move to for 2 decades without an address update. The Definition of a Scammer. Leave me alone
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January 2023 by Julia Burton
Have been waiting a hour or more then disconnected three days in a row
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January 2023 by Edna Hunt
I call to find out how my investments are doing. For three days I could not get anyone on the phone when I called. A recording comes on stating your wait time will be over five minutes. I waited over 45 minutes before I gave up the first two times. The third time I called I left a voice message with my name and account number. NO PHONE CALL RETURN! The forth time I called I waited for 1hr and 18 minutes before a representative answer. I ask about my account. As she looked up the information the phone call disconnected. No phone call was returned. This is unacceptable ?
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January 2023 by Jessie Frank
This company works hard to deny benefits!
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January 2023 by Tanya Leasure
HORRIBLE HORRIBLE company to deal with! No one gives you a straight answer and they don't know their own policies! It's not pleasant to ask them for anything because it takes forever or you don't get any satisfaction at all because they always send wrong information! Was rooked into dealing with them when I started a ROTH IRA with a retirement specialist I thought was sent from The USPS
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January 2023 by Cecilia Perales
Terrible customer service. I was on the call for over an hour and no response.
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January 2022 by Andres Rosario
I’m surprised these ppl still in business and the government hasn’t stop this company from scamming ppl…unbelievable
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January 2022 by D.J. Mueller
Great people
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January 2022 by Roy T. Boyd
Wouldn't recommend at all. Staff is unwilling to provide 4 star service just adequate one of those do just enough type mentality. Smh
