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November 2023 by Keri Wiginton
I had a great experience working with Nate at this Mattress Firm location. He was very knowledgeable and patient with all of my questions. I didn’t feel pressured or rushed at all. Looking forward to our new bed coming in a week!
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November 2023 by Greg U
Very good experience. Right away felt at ease. Nate was professional And helpful. We would recommend Mattress Firm.
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November 2023 by Chyla Chamberlain
Scott was amazing and helped us stay well within our budget while still getting us the mattress we wanted and more! We will definitely be returning to purchase our adjustable frame and our next mattress in the future!!! Thanks Scott!!
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September 2023 by Merit Milbach
Teka was great!! She really helped me understand all the differences in the beds. I've had unfortunate results with buying bed in the box online. I needed to go into a store and see the beds and field of beds. And I'm glad I made that decision. Great salesperson!
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September 2023 by Abram Haesemeyer
I worked with a gentleman named Scott! I came into the store knowing nothing about mattresses and Scott was very knowledgeable with all brands and products and also understood that I am a big guy so I needed extra support. He was very friendly, had a great attitude and really made me feel welcomed. I returned to the store a few weeks later and Scott immediately recognized me by name which made me feel special that he had remembered our interaction and it also made me realize that he loves not only his job but also the customers he works with! I left today with the perfect mattress and Scott even helped me carry it to my car, he is the man!! I would highly recommend Scott!!
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September 2023 by Claudia Haus
All of the people who helped us were personable, and knew a lot about the mattresses. Special shout out to Nate and Daniel. We shopped a lot of places. The selection, pricing and trial/return policies at Mattress Firm in Madison on the beltline were excellent. We went in many times before we made a decision, and they were always welcoming.
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August 2023 by Nate Kurson
We had a great experience buying a mattress from Nate! He was super helpful and incredibly honest. You will sleep well knowing Nate got you the best mattress at the best price. Thank you, Nate!
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August 2023 by Deborah Arter
Nate was very helpful in picking out the perfect mattress at the right price. Helped us stay in our budget and still get a good mattress. He was friendly and knowledgeable.
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August 2023 by Diane M Samdahl
My sales rep, Teka, at Mattress Firm West Beltline was very patient and helpful. The store has a wide selection of mattresses in a broad price range; she described the differences while showing me a variety of styles. I think I laid on 7 different mattresses before making my selection. I’m very happy with both the selection and service at this store.
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August 2023 by Brian Zander
Had bought a bed from verlo for over 25 years and this lady bed only lasted 3 1/2 years before they tried to fix it. It lasted only 9 months before same problem and they weren’t happy about giving me a discount on a new bed. Went to mattress firm and they were very upfront and helpful about everything. I would recommend mattress firm 100%!!!
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August 2023 by Jonathan Holan
We had a fantastic experience seeking out a bed for our new apartment here! Teka truly went above and beyond to ensure that we were making a good decision despite our inexperience and answered all our questions in detail. I would highly recommend this store!
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July 2023 by Eve R.
We liked the person we worked with although he was a bit sales pitchy. We feel inlove with a bed but walked next door to Steinhafels (literally 300 feet away) to make sure that's what we wanted. We found the same bed for $500 less. We had a seamless time purchasing from Steinhafels.
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July 2023 by Clare Hughes
Scott was well informed and really helpful for what we were looking for. He gave us great information that we previously didn’t know. While he assisted us in looking around, he wasn’t over our shoulders the whole time so we had freedom to look without feeling pressured.
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July 2023 by Jeanne kessenich
I went into mattress Firm today to order a mattress for my mother. Daniel at your W Beltline Hwy location was very helpful and pleasant. I originally went to your location Middleton but door was still locked at 10:20am. Person working there Did not acknowledge me at door. He was sitting at desk. I finally left and went to your other location. That part was pretty disappointing.
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July 2023 by Michael
Daniel was super friendly, knowledgeable, and most importantly helpful! I was in and out with a mattress and everything else I needed! Highly recommend shopping here if looking for a quality mattress at a good price.
