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January 2024 by Jessica Paus
I worked with a professional named ElenaShe is patient kind returns emails fast.She really knows her stuff.I definitely recommend asking for her to do your taxes.
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May 2023 by Brigham Starks
Poor customer service
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April 2023 by Christine M Bright
I have had Patrick prepare my taxes for several years. He has helped me navigate taxes for 2 businesses and 2 divoreces. He is kind and knowledgeable. My stress was greatly reduced knowing he was in my corner!
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March 2022 by Donna McCarthy Beckett
MTF has helped us prepare out tax returns for over 15 years, and we were always quite satisfied. However, after my husband died, I asked our 'person' at MTF via email about the 'tax implications' of the funds left in his annuity. Acting on his haphazard response turned out to be very costly. Trust, but VERIFY.
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February 2022 by Sarah Jacobson
I was with Mennenga for approximately 10 years and had a great experience with my first accountant there. Unfortunately, she left and I was placed with a new accountant. I found her to be arrogant, rude, condescending and difficult to communicate with.I would frequently wait weeks for a response and was made to feel a nuisance if I had questions. She made an error on my taxes twice which they did correct both times ( I understand these things happen) but at no time did I receive an apology, or was I made to feel like a valued client. I’m only giving this review a two (instead of a one), based on the fact that my earlier experience was good, and because I know of other people who have been very happy with their services. I, however was not as fortunate.
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February 2022 by RLPJ
Rude‼️ I called to make an appointment, but since I would be a 1st time customer, no one could assure me I could be assisted. Forwarded me to a voice-mail, so I can wait to hear back if they would actually accept me. I hung up, & so should everyone else out there‼️
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October 2021 by foodandwine b.
Wow. I could sing Lloyds praises forever. I met him through my Uncle who takes his finances seriously and doesn't trust just anyone. That's another high compliment to Lloyd's character. He treats you like family, is easy to reach, responds very quickly and really goes above and beyond with his clients. Our family is so fortunate to know him and he has become a great friend as well. Highly recommend this group!
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April 2021 by Diane Schwartz
I have been going to Mennenga Tax for years and find them to be professional. Highly recommend.
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April 2021 by Tekema Aniu
Good place and people.
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February 2021 by Ben Vondra
I love the professionalism, and personalized touch that Mennenga tax offers. I have been going here for a handful of years now, and will continue to go here for as long as I, and them remain. truly a very great group!! I appreciate your services, Mendenhall Tax! thank you!!
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October 2020 by Carolyn Kiefer
I had been going to mennega for years. Dept of revenue audited my 2016 state taxes. Mennega did them. Didn't hear a word from them.
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March 2020 by Peter F.
I was very impressed and happy after we able to see both Lynne Mason and James Tarp. I know tax time is super busy for preparers and I therefore keep my expectations low and patience high. I never expected that you, Lynne would have our tax filing done by the seemingly quick and arbitrary date when we happened to have our investment appointment with James. And to top it off, we were able to discuss the conclusion for our tax process after our investment appointment with James. While one could hope for such amazing efficiency and convenience, I never ever expected that under these circumstances. And to make it even more remarkable, just days before the taxes were done I sent in a last minute change. We had gotten a tax form that was mailed to us very late, so I sent it to Lynne the same day and that late change was incorporated into our completed filing. While were open-minded about our appointment with James, I did not expect we would be needing to move any money or make any new investments. And here too our James also greatly exceeded our expectations. We had this massive Trust document about which we had the vaguest of understandings. While James appropriately explained he does not give legal advice, he was able to explain in plain language, the purpose and uses of a Trust in a way we understood it like never before. This truly was full customer service without earning any money from us from new investments. For both Lynne and James, we had such comfortable, friendly discussions it was extremely easy to feel at home and trust their advice. Friendly service and a personal touch seems so obvious that everyone should use them, but they are rare, especially to the degree that we experienced with Lynne and James. Reflecting on this, another key word comes to mind, authenticity.
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February 2020 by Laura K.
Mennenga Tax and Financial has been my tax and financial service for many years. They have been exceptional in every way, providing great service, valuable insight and advice. I've continued to use both tax and financial services as I've moved (numerous times) around the US.
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January 2019 by Vicki S.
I had my 401K being managed by one of Mennenga's financial advisors. Investing in one company's fund such as American Funds did not provide me a flexible portfolio. I never received any recommendations on changing my distribution. The only time my account was reviewed was at tax time, once a year. They collected my money upfront and just let it sit there and collected the commissions. I transferred my 401K to a different company. I maintained my tax services with Mennenga's advisor and was treated so rudely that I cannot recommend this company. They may be good at their tax services but not as a financial investment company.
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October 2018 by Jerry Matejka
Closing driver
