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February 2024 by Arturo L.
Back in June, they sold me an $11k Rolex, claimed to have been authenticated previously. Received a counterfeit watch with a very poorly design. Returning it and getting them to refund was a whole ordeal. AVOID!
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November 2023 by Sierra Brooks De Perez
Christal was absolutely amazing!! She was able to help me to her best abilities when I came in wanting to pawn my surround sound system. Exceptional customer service. I will be asking for her every time i come in! Thanks girl!
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November 2023 by Elise Funk
Christal was very helpful and amazingly super friendly and fast! She made our experience at your store stress free which is the best way to receive customer service. Best service we have experienced in a long time! Thank you Christal.
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October 2023 by Nathan Kor
Jennifer helped me get a nice TV today and she was super helpful. AWESOME employee. Definitely deserves a raise!
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October 2023 by fishi khan
I have been there once and had a wonderful experience. I was taken care by Jennifer and she helped me out with what I was looking for. Lovely experience. Will be coming back again!
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October 2023 by Arnulfo Reyes
I had a fantastic experience at Pawn America today, all thanks to Kelly! She was incredibly helpful, guiding me through the store and sharing her extensive knowledge. Kelly's excellent customer service made my visit enjoyable and productive. I highly recommend asking for her assistance during your next visit.
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October 2023 by Shawn Peters
I've been working with Jennifer for 5 months. She has the best customer service and makes me feel welcomed every time I come in the store. I recommend Pawn America to all my friends and family.
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October 2023 by Stephanie S
I was helped by a young woman who was very kind and knowledgeable, unfortunately I catch her name. She made an effort to ensure the experience was as pleasant as possible. The Asst. Manager was also nice to work with and took time to clear up a miscommunication from the day prior, which was appreciated.
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September 2023 by Belanna Tauras
I have taken several rings into Pawn American and Adam waited on me. He was very courteous, friendly and professional. I was provided with great service with exceptional professional behavior. I was happy with the prices I received for the rings I brought in to sell. This is my third trip to sell jewelry and I appreciate the great customer service.
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August 2023 by Trinity Grace
My fiancé and I stopped by on 08/19/2023. This location is always clean with a good selection of items and the employees are super nice. Adam was extremely helpful with our loan and made the entire process quick and easy. Shoutout to Adam for being awesome!! He provided top tier customer service. Thank you for all your help Adam!!!
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August 2023 by Hakeem Williams
Jennifer was such an amazing help she helped me find what I needed and even had knowledge on all the items I was getting she was extremely patient with me and made my visit extremely pleasant not to mention she was gorgeous wish I could tell the supervisor to give her a raise she was awesome today I will be shopping at pawn America more and referring my friends there
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August 2023 by whisper1st
Jennifer was very personable, helpful ?and super intelligent during my transaction yesterday when I purchased another pair of designer casual shoes ? ?. She smiled ? and resonated with my fashion ?intentions easing my decision making during our wonderful encounter. If you visit during the day shift, request Jennifer you’ll see you won’t be disappointed with your trip! I love my new shoes thanks for your help Jennifer!
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August 2023 by Vincent Elijah
The best staff I have ever worked with. Adam was very nice and willing to understand me as a person not just a customer. Sometimes you visit this shop when in a very bad state and it helps to have a smiling face like Adam's to meet you where you are at!
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July 2023 by Candi Hachey
We bought a floor sub, tried to pawn it. They said no. I paid 500$ for it a yr ago. They wouldn’t even let me pawn it!!! How messed up is that! Drove almost an hr. On gas I didn’t have! This place is horrible
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June 2023 by chi BLKHawks
Where do I begin. I walked in here acting like I owned the place. Not the best approach but hey I was feeling good. Anyways. My turn to belly up to the counter and they have nothing on tap and no whisky top or bottom shelf. But ol Cristal back there was sure to let me know quick where I was and it was time for business. Anyways my precious items to me were priceless and I should have gotten full price. Just joking. But what had happen was they could tell that I needed to hit a number and they worked with me snd made things happen so I could walk out with what I needed. Service like this is not very common. And I appreciate all they did to get me there. I will definitely be a returning customer. Mostly because I do have to come back and get my things. But outside of that. When I need to pawn I pawn here. End of the story. Mic drop. I’m out.
