PetSmart is a large retailer offering a wide variety of pet supplies and services, including grooming, training, and adoption. Reviews indicate a generally positive experience with staff who are described as friendly, helpful, knowledgeable, and honest. Customers report great experiences with the grooming services, noting that pets are handled well and receive thorough, beautiful trims, even when anxious. The staff's care during grooming is specifically praised for leaving pets calm and happy. However, cleanliness can vary between locations, with one store noted as far dirtier than another, which maintains cleaner cages and tanks. The availability of knowledgeable staff for aquarium needs and other questions is a highlighted strength, encouraging customer loyalty. The convenience of online shopping with in-store pickup is also available. Overall, customers express satisfaction with the services and intend to continue supporting the business.
Finally, a store I could get rosy minnows ans small comets at! I have freshwater fish that rely on feeder fish so it was a relief to find them here!
February 2026
Helpful employees but unfortunately the fish had ich which was the whole reason I came. PetSmart corp should consider adding the function for the store to list the fish are unavailable bcuz the app says they are in stock
February 2026
Can't thank Ray enough for his service today. It was Acer's first time ever being groomed and I couldn't be happier with the results!
