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May 2024 by Rob D.
So I was traveling thru and arrived tonight at 9:02PM…. As I approached the door the clerk locked it and walked away…. I called and said “. So Google shows you open until 10:00 so is your drive thru open???” Clerk responded “ Google doesn’t run this business… we are closed but you can go to Five Guys next door for a burger. “. I told her.. “ but I don’t want a burger so late..” she jumped in with …” well you ain’t having Potbelly either…. Good luck”.
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April 2024 by Evan Lavoie
Great subs and friendly environment.
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April 2024 by Atticus Peterson
Amazing shop. Take advantage of the rewards app. Staff is great too!
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April 2024 by James Weightman
I regularly (1-2 times a week) order from this location and while 99.9% of the time the order is correct, the other .1% of the time when it’s not correct, the management team here always makes it right. Keep up the great work!
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April 2024 by Rachel Slaybaugh
I came down with food poisoning today after eating the Mediterranean sandwich last night. Food poison is NOT fun....
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February 2024 by David D
They constantly screw up orders and orders are rarely ready at the time promised. After once again receiving the wrong sandwich, I've given up on them. I received a tuna sandwich which wasn't what I ordered and it was absolutely disgusting!
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February 2024 by Cody Workman
Never get my order
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January 2024 by Cassie V.
When ordering off the menu when they ask you what you want, specify exactly what you want on it, because if you say everything on it, everything on the entire menu is put on the sandwich, not everything that the menu says comes on the sandwich. Still good but for a sandwich with no mods make sure to say just what comes on the menu
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December 2023 by Mindy Drea
Hours aren't correct. Online Saif they're open until 10 but they actually closed at 9.
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December 2023 by Nina Gehan
Update: I tried this place one more time after the review below and it was the worst experience I've ever had ordering a sub. Griffin, the 'manager' was the rudest person I've ever encountered in the food industry - he told me straight up they just don't care if they lose customers or if I get my sandwich or not. He said nobody cares at potbellys. My sandwiches were never made after hours on the phone where I was lied to over and over....and good luck contacting customer service to get a refund....Worst place ever. Never again. If I could give them a zero I would.Original review: The last couple of times I ordered was great but tonight was a total miss. I rarely (never?) leave bad reviews but this was so disappointing I probably won't order again.The order was 30+ minutes late to start, but I'm an understanding person as a former food service worker and I know Friday night can be tough, so I shrugged that off.But then the food arrived and the sandwiches were so Sloppy! ... thrown together and terribly cold. My sandwich was cut one and a half(?) times - like they were going to cut it in four and realized too late... but didn't remake the sandwich or cut it all the way through. As a result everything was oozing out. It was gross. It also wasn't made to order -- they added ingredients I don't eat. The milkshake was complete liquid. Inedible.At $10 a sandwich and $6 a shake (+added tax and fees) I expect better than to throw it in the garbage.
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December 2023 by Haley Shannon
The staff seemed annoyed that we even came here… as if we were intruding on a party we weren’t invited to. The amount of meat given was utterly abysmal. If a sandwich costs $10, I expect more than 25 cents worth of meat on it. Go to any other potbelly if you actually want a hearty sandwich. First time Potbelly’s has ever let me down. They are normally very generous with their meat portions, hence my return visits to this establishment.
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December 2023 by Nick DeMoe
Stopped in on 12/20/23 to get a sandwich. Went through Drive-thru to pick up order. Ordered 2 sandwiches. 1 Big "A Wreck" with Lettuce, tomato, pickles, mayo, and Italian seasoning. 1 Big "Italian" with no cheese, mayo, mustard, lettuce, hot peppers, and pickles. Got home and the Italian sandwich that I ordered was completely incorrect. The Drive-thru staff gave me someone else's order and gave my sandwich to someone else. I received sandwich 1 of 2 for Order 603 and Sandwich 1 or 1 for Order 605. The Drive-Thru attendant didn't seem to know what items went with what order, and at the time I should have double checked but because there were only 3 people in the Drive-thru and she was the first order, I thought it would be ok. Lesson learned. Very disappointed that whoever put the items together did not double check the order. From now on I will have to go inside to watch and make sure I get the correct items.
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December 2023 by John E
Love the Italian sandwich with the hot peppers.
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December 2023 by Apollo
Staff always friendly and provide great service they are
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December 2023 by Malcolm King Gehan
Ordered subs online at 2 to be delivered at 8. They were never even made. Contacted manager and he lied repeatedly then hung up on me. Then order cancelled. This place sucks lolCousins makes a way better sub
