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October 2023 by Grant
These guys were really great! Thank you for fixing us up!
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August 2023 by John Bottensek
Don't advertise 24 hour service if you aren't going to answer the phone.
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August 2023 by Ravi Muttagi
Hi, I was looking for new gas line in Condo to replace existing electric stove. The team at Robert's plumbing were so nice and professional, that I could get the quote and new line was in place within no time. Appreciate Travis for his quick response to get his technical team in place to install new line on-time as committed. I would recommend their service to anyone within my friends and others as required.
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February 2023 by Hunter K.
your worker, Jimmy Bob went to my house to fix a toilet, but when he left, he stole my sink. he made my toilet shoot up water when I flush it also the water is brown now
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January 2023 by Jeanine Schneider (neaners78)
I discovered my water heater was leaking, and could not remember who installed it so I phoned Robert's Plumbing and Heating since they're right in my neighborhood. I had an inspection within an hour. After having trouble dealing with the warranty on my current water heater, I called Robert's back. They were able to help me with the warranty and are coming back to replace my water heater tomorrow morning! It's my Christmas Miracle! :-)Services: Water heater installation
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November 2022 by Linda Tee
Had to update plumbing to code for new appliances.Great job!
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September 2022 by Christopher A.
Quick and effective. Solved my problems and gave me great peace of mind. Wonderful to work with and quick to call back when there was a small change in arrival time.
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September 2022 by Marie Yakes
We used Robert’s Plumbing & Heating to replace our water main. They were right on time, both workers were very nice and took the time to explain exactly what they were doing during the entire process. Their work was flawless and they cleaned everything up nicely!! It was garbage day and they even brought our empty toters back into the garage for us! We’ll definitely be using them again for all of our plumbing needs!!
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August 2022 by Maria Vasquez
I have owned a home for many years and haven't had to hire a plumber. I was nervous about shopping around for one. After receiving three different estimates, I called Robert's plumbing. They fit me in their busy schedule within just a couple days. Dominic, the plumber, was very kind and professional. He patiently answered my many questions, and finished replacing my three shut off valves in a very reasonable amount of time. I no longer have to shop for a plumber. I will be using Robert's Plumbing and Heating for my jobs in the future, and I will be recommending them to all my friends.Service: Plumbing leak repair
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January 2022 by Tony P.
We needed a gas line put in the house we just moved into to use our dryer. Robert's made it a priority to get us on the schedule quickly (the laundry was starting to pile up!), and did an excellent job. They even came back out the next day when we smelt natural gas - turns out I caused the leak when I hooked up the dryer, but Robert's came out and fixed it for free. We're new to town - Robert's will be our go-to plumbing/heating company from now on.
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October 2021 by Katie Chu
We will absolutely use Robert’s plumbing again. They came promptly the next day to replace some valves and install our dishwasher. The job was so well done and they are absolutely experts in their field.Service: Plumbing pipe repair
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October 2021 by nljc
Wonderful service, and took extra measures to match the plumbing fixtures that were in our home.This company is excellent and would recommend to anyone in the area.Services: Toilet installation
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August 2021 by Dersch Properties LLC
I hired Robert’s Plumbing to do what they told me would be a simple, one-day project involving new hook-ups for a washer and dryer. I’m normally a DIY guy, but since it involved gas, I decided to let the professionals handle this one. Unfortunately, what I got was less than professional. To be fair, in the end they did the job I hired them to do, but along the way there were several issues that required me to follow up and chase them down to come back several times to get it right. The errors ranged from silly things, for example a water hose that wasn’t completely tightened down causing it to leak all over the floor, or forgetting to relight the furnace pilot light on a cold night, to downright dangerous- like when I found a wad of paper INSIDE the dryer duct vent, causing a blockage and obvious carbon monoxide hazard. After I removed the paper, I easily identified it as the paper-backing from the aluminum foil tape they had used to seal the dryer ducts. How did that get inside the duct?? A careless, and potentially dangerous mistake! When I brought all of this to the attention of Brad, the owner, his knee-jerk reaction was one of incredulity and excuses for his guys, before finally accepting responsibility and apologizing. And even though I had never once mentioned the word “discount”, he added the insult of insinuating that, by bringing all these issues to his attention, I was actually just scheming to shave a few bucks off the bill. Well Brad, since you brought it up, frankly offering me a discount would have been the least you could do, given the time and inconvenience of having to follow up with you so many times, but instead you complained that this job ended up being a loss for you on account of all the trips back- as if that was somehow my problem, or even my fault! Unbelievably unprofessional. As I said, in the end they did the job I hired them to do, eventually. But given all the headaches, I would not use them again, and would not recommend them to anyone.
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March 2021 by Stefanie Alther
There are not enough words to express my gratitude for Roberts Plumbing. I was in an emergency situation with a pipe, from the moment I talked to Barbie to completion of service I felt supported. The level of service was truly one of a kind. In a time of panic, I felt like a priority and they fixed my issue within an hour of calling. This is a business I will share with everyone I know in the Madison area!Service: Plumbing pipe repair
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March 2021 by Abigail Parker
Called Robert Plumbing & Heating as we had a leak from the toilet. To my surprise they had someone at my door within 2 hours. Someone also went over how to turn off the water to the toilet until they arrived. They were polite, and invoice was as promised. No surprises, music to my ears! I highly recommend and will defiantly use them again in the future.Services: Plumbing leak detection
