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July 2023 by Joey Stammer
Got a part installed in my PC, staff was very friendly and had my PC back in perfect condition within 24 hours. Even got a cash discount!
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January 2023 by Nsirt83 “Tristin M”
Very knowledgeable! and speedy turn around. Was very thorough in finding out the root of my PC's issue as well. Andy and Brian were great to work with and delicate with my PC. Super satisfied!
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September 2022 by Emily M
So I got a custom build pc from an online website and couldn't for the life of me figure out what was causing it to randomly crash. Took it here and they stuck with it doing all sorts of tests and really going above and beyond. They found out which part I needed to replace and it hasn't had a problem since. Eternally grateful for their assistance.
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August 2022 by Jack
Very friendly and helpful staff. Completely repaired my system and went the extra mile to ensure games I play ran correctly and updated all my drivers. Michael was very informative and communicated with me exactly what was going on, they even worked around the fact I was travelling for a week+ while my PC was in the shop. Would recommend this place to anyone that has computer problems.
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August 2022 by Moses Altsech
Has a company ever held you in the palm of their hand? That was the case with me when I brought my laptop to Madison Geeks. It had suffered a stroke (not an official diagnosis), and suddenly the screen was very dim at maximum brightness and barely visible. I had gone to get it checked out at another company, which promptly said the backlight was out, which, for a touch-screen HP, meant a new screen at $400+. I needed to back it up first, so I didn't drop it off. In hopes of getting a shorter time estimate for the repair, I figured I'd get second opinion. Madison Geeks said it might be the backlight, or it might be the motherboard--so I left it with them to diagnose the issue. At this point, they could've easily sold me a new screen and I would've been happy to pay up and get my laptop up and running. Instead, Brian searched for information about similar problems online--and discovered that someone with an identical issue had resolved it merely by unplugging and re-plugging the battery. So he tried it, and the laptop was up and running like new! They kept it another day to make sure the problem wouldn't return (it didn't), and I had it in my hands the very next day. I could've spent five hundred bucks for nothing, but I stumbled across a company that does business with integrity and doesn't rip people off--even first-time customers who would've never known the difference. It was just sheer luck, but now that I know how Madison Geeks treats people, why would I ever go anywhere else? Why would YOU ever go anywhere else?
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August 2022 by Alan Charles
Professional, reasonable, and fun to work with. They helped me get a custom build up and running and they treated me with respect all along. Andy was patient and helpful, as was Tony. They only did what was necessary and I never felt like I was being taken advantage of. Excellent communication! Absolutely recommend their services! Will be back.
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August 2022 by Bryce Rudisill
We had a lighting strike at our house and run a home based business. We called these guys and urgently needed all our computers diagnosed and repaired. These guys diagnosed and did a full rebuild in just over a day, I then had some issues with other equipment and they helped me troubleshoot over the weekend to get me up and running. These guys are more than willing to go the extra mile and will absolutely be my go to in the future.
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August 2022 by Bethanie Raines
I shattered my laptop screen and had to bring it in for service. Super professional and it now works like a dream. Andy kept me updated on repairs and parts ordered throughout the whole experience. Hopefully I won't need their service again any time soon, but if I did, I wouldn't hesitate to bring it back.
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August 2022 by Jason Swartz
I cannot speak highly enough about these dudes. They took a frustrating situation with a new build, and sorted the entire thing out for me. The whole process was painless and affordable. I'd recommend them to anyone, for anything. Easily one of the best experiences I've ever had with computer repair.
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June 2022 by Fran'ck Rygolo
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January 2022 by S H
The first two repair shops I went to wouldn't even look at my computer, while Rocket Repair inspected free of initial service fee. They shipped the new part for me, installed it, and now my computer is back to normal! Highly recommend, and they're fairly priced. They saved me about 800 bucks and hours worth of software reinstallation.
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December 2021 by Anne Runde
Rocket Repair does amazing and speedy work. Great value and customer service! I have gotten my phone repaired here many times.
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December 2021 by Jesús Villa
Repairperson is extremely friendly, quick, and effective. Repairs are reasonably priced and dog is adorable. Highly recommend for your repair needs.
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November 2021 by Kelly Koenig
This place is top notch and VERY HIGHLY recommend!!!! They were able to get my iphone back up and running!!! I had some important information on my phone that I believed I had lost due to the phone freezing up during a software update. The apple store was only interested in helping me get a new phone and was not willing to help me try to retrieve anything off it! Rocket Repair was able to work some magic and get it back up and running!! They were so polite, professional, amazing value and just an all around amazing place to go to for help!! Its so refreshing to have a company trying to help its customers rather than themselves!! THANKS AGAIN ROCKET REPAIR!!!!!!
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November 2021 by Danika McCumber
I don't know very much about computers, and Rocket Repair was the first repair place where the employees were kind to me and patient enough to explain what they were doing to fix my laptop. The price was fair and the repair was super quick!
