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April 2024 by Rebbecca Finn
My fiance and I went to the West Town Mall to look for wedding bands as we are getting married in September. We first went to a different jewelry store and didn't truly see anything we wanted to try on. So we decided to come to Roger's & Hollands. Raban (he informed us he usually works at the East side Rogers & Holland) helped us right away. He asked what we were looking for and was able to find it. He was very polite and definitely took his time. Allowed us to try on all the things. He was such a pleasure to work with & will definitely be going to the East side Roger's & Holland to work with Raban again! Everyone at the West Town Mall Roger's & Holland was extremely nice but Raban stuck out the most to us. 10/10 would recommend working with the staff here! We can't wait to show off our new wedding bands!
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March 2024 by Kassandra Janisch
Walked in knowing just what I wanted and with the help of Bill I left with a beautiful peice with my birthstones in it. Thank you guys.
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March 2024 by Candice Colton
Bill Jasper was such a helpful and understanding sales associate! He was patient and knowledgeable with my ring resizing and band upgrade. I can’t say enough positive things about my overall experience with Rogers & Hollands.
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March 2024 by Sadie Johnson
Mark was wonderful. Took the time to help me select the perfect piece for myself. :) beyond happy and 10/10 would recommend.
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March 2024 by Dizzo
Sandy was wonderful! So helpful, knowledgeable and friendly. She really helped me walk through all the options and find the perfect ring. Thank you, Sandy!
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February 2024 by Alan Ruby
Go see the best jewelry store in the world with Mark! Thank you so much !
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February 2024 by Mary Timms
Good customer service listen to you ask you questions how they can better serve you and I think that was a good experience for me. Nice people.
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February 2024 by Carrie Stefanovic
Awesome Vivian thanks for all your wonderful support and energy❤️
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February 2024 by Serinity Jackson
Great customer service, Mark had me had me in and out within 10 mins
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February 2024 by Jeff Houston
Just purchased three watches from the Rogers and Holland in the West town mall! Mark is awesome! Highly recommend coming here whether it’s your first watch purchase or your hundredth!
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February 2024 by Lenette clark
I went in today to get my fiancé finger sized and to purchase his wedding band. We were greeted by a wonderful person named bill Jasper He was amazing. I was able to get my fiancés ring for a nice price and lifetime insurance for it just as well. I am glad I went in store instead of buying it online. The customer service was TOP NOTCH. I was treated with respect. It most definitely was worth the trip. I will be back again bill for more jewelry
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February 2024 by Jolynn Broaddus
I had an oddly shaped engagement ring that I couldn't find a good fitting band for and Mark and his associate took the time to find the perfect band for me. They were patient, kind, and knowledgeable throughout the process.
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February 2024 by Carrie Lockton
Just visited Rogers and Hollands. The store manager, Mark, is great! Really appreciate his customer service and patience! Thank you Mark!
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February 2024 by Greg Rooney
Mark and Bill helped answer all my questions and had me leave confident in my purchase! Highly recommend!
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February 2024 by Bintou E.
I want to express my gratitude to Mark M., the manager at Rogers and Holland located at West Towne Mall. Although I no longer reside in Madison, my wedding rings, purchased 18 years ago, required repair. When I first reached out, I spoke with Ben, who was very helpful in guiding me through the shipping process and setting expectations. Once I shipped the rings, my mother dropped them off. Mark took over and kept me updated on their status. He was extremely kind and patiently answered all my questions and those posed by my mother. I am grateful for the excellent customer service provided by Mark and his team. 17 years ago, I knew I made the right decision when we bought our rings, and I still feel the same way today. Thank you, Mark and your staff, for all your help and excellent customer service.