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September 2023 by Matt Markin
The thing about insurance for a business is you have to be able to trust one another. I started to lose my trust for Rural Mutual when they had four different agents take care of us over 2 terms. The one I had to call myself. He laughed at me when I told him I wasn't happy with me having to track him down personally. Their audit team is a mess. Auditing your customers every year like the projections I gave were made up to save us money or something. Never once did a claim and they non-renewed our policy at the last minute because I called them out on the poor service from the agents. I had to find a new insurance I could trust for our business, but I am glad I did.
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August 2023 by Austin Lee
I was looking to switch insurance companies to one that fit my lifestyle and worked will with my small business. My rep has always been helpfulness, timely and straightforward with any requests I've had. I've recommended Rural Mutual to many of my small business friends.
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May 2023 by Courtney Hubbard
The worst insurance to work with. They do audits and tell you that you owe them money but you produce bank statements showing them you have paid more than they are telling you that you owe they seem to forget that they did an audit. I was sent to collections for an audit they did internally and then when they were called out on the money paid they seem to have lost my number. Worst ever. I will reporting them to the consumer financial bureau with the federal government for further investigation.
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May 2023 by Hannah Schauer
very knowledgeable agents and very friendly and quick service. I have been a customer with them for almost 10 years now.
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April 2023 by Mark Weiss
A Shining Star in the Insurance Universe!This extraordinary insurance company is a celestial beacon of hope in the industry! With meticulously tailored care, lightning-quick response times, and ever-blooming expertise, they effortlessly transcend mere customer satisfaction.Each interaction sparkles with professionalism, reliability, and outstanding support, making you feel like you've discovered a hidden gem in the realm of insurance. Their commitment to preserving the diamond standard of insurance services is truly awe-inspiring.I wholeheartedly recommend this exceptional company to anyone seeking an insurance partner that combines client devotion and industry wisdom in a dazzling package.
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April 2023 by mike honcho
Excellent service with a farm oriented company.
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April 2023 by Heidi Robinson
Jeanne Gaudet w/Rural Mutual in Montello is fast, knowledgeable and responsive. We saved by switching and appreciate the great service.
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April 2023 by Vicki Buksyk
I filed a claim. One phone call and the process started and went quickly and seamlessly all the way to the end. I never had to wonder what was happening. Communication was great! Unlike past experience with other companies I was very impressed!
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April 2023 by Jay Bird
Absolutely great company to work with take care of all of your needs in one email or phone call. Very much appreciated nowadays.
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April 2023 by Gordon Jones
I have had RM for almost 30 years and have always found them to be a great deal comparing price with service. We have lived in north, central, and now southern Wisconsin and Rural has covered six homes and at least 20 cars for us (3 teenagers) during that time. There have been a few claims, all taken care of very well.
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April 2023 by Jake Martin
Friendly and awesome staff. Great insurance coverage and prices.
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April 2023 by Lori Krueger
I got a crack in my windshield this Spring. With just two phone calls, I was scheduled and ready to have the replacement made. Easy!
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April 2023 by jane Mulroy
Very helpful and patient agent. Your insurance covers all our various and unusual needs.
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April 2023 by Charles Lindsay
Jared Nelson is an amazing agent. Informative and knowledgeable! I couldn’t ask for a better insurance representative to manage my business account.
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February 2023 by Steve Turman ENTERPRISE KIA
THIS COMPANY DOES NOT CARE ONE BIT ABOUT YOU. THEY CONTINUE TO JUST PASS THE PUCK AND NEVER CONTACT YOU BACK AND IT SEEMS RICH WHO IS HANDLING MY WIFES CLAIM IS ALWAYS GONE WITH EVERY EXUSE UNDER THE SUN AND DWAYNE IS NO HELP EITHER. MY WIFE FRACTURED HER ELBOW AT A HOLIDAY IN EXPRESS NEARLY A HALF YEAR AGO RURAL MUTUAL AGREED TO HELP US WITH HER MEDICAL BILLS THAT ARE NOW IN COLLECTIONS AND THEY FLAT OUT IGNORE US . FINALLY FED UP TODAY I LEFT A MESSAGE WITH TONY THE SUPERVISOR REGARDING THIS. LETS SEE IF HE ALSO DON'T GIVE A HOOT. TO BE CONTINUED.
