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April 2024 by Dennis Lewey
Very friendly and helpful staff
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January 2024 by Mike Wages
People of the store are nice but whoever runs this company should be fire
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January 2024 by Marta McRae
Friendly staff and they had what I needed in stock.
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November 2023 by Dill Pikkle
Sales rep said “If you can’t afford it we have cheaper options” when I said absolutely nothing regarding the price. As someone in sales for multiple years, that’s a direct insult and if I didn’t need the purchase same day I would’ve gone elsewhere.
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November 2023 by Walter Cox
Our sales representative quickly assessed our needs and placed an order for two new mattress pads. Great service.
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September 2023 by Beth B
George at the west Madison store was super friendly. I talked my 92 yo Mother into a $4,000 bed. Delivered today. Not good. The BRAND NEW REMOTE would not pair with the bed. Delivery men found an old beater in their truck that did work. Now have to wait for a new one. Lighted remote goes dark very quickly. Mom’s not happy at all - wants her old bed back already and it hasn’t been one night :( Hoping new remote will be better IF they continue to support it. Mom does not use a smartphone. I’ve left 2 messages in last two hours for “Friendly George” and no call back yet! Juriy’s out, but it’s not looking very good so far.Another 24 hors and no call back from “super friendly George” after 3 messages!Another 24 hrs and no call back from “super friendly George.”JURY IS IN - POOR SERVICE AFTER THE SALE. NO BETTER THAN A USED CAR SALESMAN
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August 2023 by Barry Prindle
Nate and all the other store helpers were willing to help us. Once we walked through the door they took care of our ever need would highly suggeat least it just people to go back.And check it out.
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June 2023 by Christy & Paul
Great store, excellent customer service. Great location, easy parking.
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May 2023 by Kathy Zowin
Purchased 2 new beds from George.Super helpful and fun !Pleasure to work with him!
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March 2023 by Jim Jmad
Very pleasant experience, relaxed without pressure. George was a knowledgeable, relaxed salesperson. We have ordered our Sleep Number mattress and are really looking forward to it.
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March 2023 by Hannah Dahl
Justin at the Madison store was great to work with! We came in first thing on a Saturday morning and he was happy to talk us through the Sleep Number system and get us in the right mattress. We highly recommend working with him!
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February 2023 by Andrew Burns
1 of the best customer experiences I've had ever!! George was amazing!! He was very helpful, answered every question I had, he made the entire process very easy.
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December 2022 by susan simonson
Had an enjoyable shopping experience with George who was a joy to work with!
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November 2022 by Amy Streff
So nice, helpful and Justin knew so much about each model! Wonderful experience and I got a new mattress I can't wait to try out!
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October 2022 by K C
Worst decision ever. The bed sags so bad my husband and I end up smashed in the middle of the bed. Backs hurt every night. Pieces missing at delivery. No clue where items are. Called and spend 2 hours and 19 minutes on the phone with customer service just to not get any answers. I REALLY want to know how the beds are so comfy in store and horrible at home.