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November 2023 by Kristi Cottrell
First time buying a vehicle from Smart Motors and I must say I am very impressed! Nate was my sales guy and he was awesome. Through the process of questions, reserving a car, or the final pickup, Nate was great! He informed me of the progress of the vehicle arriving along the way as well. He unfortunately was not able to be there on the day I picked up my new vehicle but he put me in great hands with Mike who was very thorough and all around closed the deal.Both great sales guys!! Car shopping is stressful as it is but these two made it easy and fun along the way!Thanks Smart!
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November 2023 by Theresa Olson
I purchased a 2021 Corolla last month, and couldn't be happier with the car and my overall experience. Jessica was very knowledgeable, helpful, and just a great person. I really enjoyed working with her. She made my car buying experience painless and straightforward, and she was never pushy about anything (which is what I appreciated the most). I had a very bad experience at a different dealership earlier that week, and was dreading going to another one, but Jessica couldn't have made my experience any better. I've only had the car for a month now, but it's still going well!
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October 2023 by Katie Dunham
I live next to a dealership an hour away and chose here because Nathan reached out to me quickly and consistently. He was able to help guide me through the process and kept me updated along the way without me even having to ask. He clearly cares about doing a good job and I never felt forgotten about. He even offered to give me a ride, which I didn’t need but I was surprised they offer that service. Him and the lady I spoke to on the phone made the process about 40 million times smoother than I imagined it to be.
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October 2023 by A D
I had an awesome experience with Shawn Paul at Smart Motors. I really appreciated the way he worked with me and accommodated my schedule and car preferences while purchasing my first vehicle. Most importantly, I never felt pressured or pushed to make any purchase before I was ready. Shawn Paul listened to what I wanted in a vehicle and helped make sure that I got exactly what I was looking for. He and his sales manager Mark were also both patient, communicative, and helpful in facilitating an OOS vehicle trade-in. Overall, I had a really positive experience!
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October 2023 by Ryan Ogrizovich
We worked with the Used Car Sales side of Smart Motors to purchase a newer van. The salesman we had was AWESOME! His name was Austin and he made the process fun and super easy. A great experience overall. Austin is a true gem, ask for him when you start your search!
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September 2023 by I R.
As seasoned Toyota owners we've had experience with a few dealerships, but smart motors takes the cake in horrible customer, service, false advertising, and downright lies. Had a bad customer service experience with this dealership back in 2016 so went elsewhere to buy a new vehicle. Stupidly, decided to give them another chance seven years later only to be led on & lied to. We ordered a vehicle and waited nearly a year only to have it sold from under us then told we would be #1 on the list & would have a vehicle a few months later... All we've heard since is crickets! We get that most dealers are in the business of making a quick buck, but unlike these money grubbing sheisters, some actually care about their customers. Will never step foot into this dealership ever again!
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September 2023 by Carina E
They were life savers for our crazy freak accident that happened with our Supra. Super grateful for their loaner, the service, the promptness in helping us fix the car. The whole process was pretty seamless and we are out of towners so they made sure to get us our car back in a timely fashion. Thank you!! ????
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August 2023 by Olivia White
I purchased a used vehicle from Mia and I couldn’t have had a better experience! This was my first time shopping for a vehicle by myself, but it was so easy with her guidance. She was able to help me through every step of the process and even dedicated time to answer any questions I had via text when I wasn’t on the lot. I had such a smooth and positive experience thanks to Mia!
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August 2023 by Brynne Rau
My husband and I were at a complete loss when we found out that our car was totaled and we needed a new car fast! I’m so happy we found Smart Motors Toyota because both Ronald and Brian are amazing at what they do. They’re both super knowledgeable, professional, and caring. They definitely go above and beyond for their customers! We will most definitely be back for future car buying! Thank you so much, you guys are awesome!!!!
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July 2023 by Kyle Waite
Our visit to Smart Motors exceeded our expectations. Our Salesman Ray was very easy to work with in our buying experience. He was very thorough and answered any questions that we had. Overall it was a graet experience and all the staff seemed great. Thanks again for everything!!
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July 2023 by Amy Grindle
Ray was wonderful every step of the way! He was open and honest and made sure I understood everything about my new vehicle. It was my first time buying a brand new vehicle (my second time buying from Smart Motors) and he made it easy.
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June 2023 by Randy Lewis
We don’t typically write reviews but our experience with Nathan and Smart Motors needed to be shared! We went to Smart Motors interested in the RAV4. We were greeted by Nathan G. who was very engaging, pleasant, knowledgeable, respectful and truly committed to customer satisfaction! He even accommodated our very challenging timeline! Nathan proved to be beyond our expectations from start to finish with his communication and transparency! He made the car buying experience pleasurable and so very easy! We are now the very proud owners of a 2023 Toyota RAV4 Hybrid! Thank you Nathan for understanding the true meaning and value of customer service!!!!
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June 2023 by Erika Silva
Today I purchased a new vehicle!!! The process was smooth and easy! I specially want to thank Mauricio who was very friendly and patiently answered to all the questions I had about the car itself and the purchasing process. I will definitely come back for routine maintenance in the near future!! I 100% recommend this dealership!! This was the first time buying a car by myself and honestly it was almost a piece of cake!! I love, love, love my new car!! Can't get tired recommending them!! And Mauricio is THE BEST!-Erika
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June 2023 by Laurie Miller
I purchased a used vehicle back in early May. Shpend was my salesman. He was informative and very personable. After my purchase there were some items that needed repair(s) Shpend and Greg(sales manager) were always there to help along with the service team. They really stepped up and remedied my concerns. Five weeks into my car purchase the car had a major unforeseen issue and Greg called to talk and give guidance on how to move forward. With his expertise on the issues at hand we decided the best decision would be to replace the car. Greg along with salesperson Ray found me an even better car. I was and am very impressed and pleased with my now new used RAV4. Ray even moves my window stickers from my old car to the new one ! Everyone was very nice and paperwork was efficient. I would give them more than 5 stars if it was an option. I will return to the dealership for service work and when and if I need a different vehicle.
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June 2023 by Heather Squire
We had a great purchase experience with Nathan. He communicated frequently and effectively through the whole process and kept us updated on the status of our 4 Runner order. The pricing was straightforward and vehicle pick up was informative and quick. We are a Toyota family and will continue to only do business with Smart Toyota for our future car needs.
