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January 2024 by Harry J.
Fast and friendly and the branch honcho is best I've dealt with in quite some time. I have wasted a lot of time in the past at the Washington St. branch, I quit going there long ago.
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December 2023 by Bev Meyer
I usually call in for the transactions I need done and with my most recent needs I especially appreciated the assistance of Nick, a staff member at the Westport branch. To complete this particular transaction I needed to go "in person" to handle and Nick's kind ways made me want him to be the person to help me so I asked if I could come to him. There are several branches closer to me, however, Nick's kind, patient and helpful knowledge made me want to work with him. When I arrived I was warmly greeted by other staff. I now realize it is good to have a "my guy" at Summit, to provide me with options that I am not up to date on. Thank you Nick for helping me work through a new situation in my financial affairs.
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November 2023 by Elijah Hannah
Nicest people ever, every single time I come in there they’re always so helpful. At most of the banks I’ve been to the tellers are kinda awkward but at every summit, especially this one, they go above and beyond. Definitely my bank of choice
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September 2023 by Catherine Olinger
I worked with Dylan at the Junction Road branch, although Dylan works primarily at the West Port location. I have been struggling for days on the phone/online banking system to get my mortgage paid. Finally wanted a face to face with a branch employee and was helped by Dylan. Dylan was incredibly helpful, cheerful, and even wished me a happy belated birthday! Dylan went over all my options and when we couldn't get things working helped me find a solution! Dylan was so great I waited to work with them to process my payment vs an electronic teller as the experience was so great. 10/10 recommend Dylan and Summit!
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March 2023 by Amy
Dylan was amazingly helpful and great to talk to. Got me taken care of right away and they were so pleasant. Thank you :)
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January 2021 by Ni Cole
Always a great place to go. Customer service is top notch always.
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March 2020 by Nicole Gorman
Always a great place to go. Customer service is top notch always.
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August 2019 by Thomas Greiner
I have to give a shot out to Kendra Pendleton on here. Such an amazing person so helpful and indeed a superhero! Its so rare in today's world to cross paths with people like you! THANK YOU....you are the reason I still bank here! God bless
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December 2017 by Dean G.
We have been using this Branch of Summit since it opened. We seldom have to wait using the inside or drive up tellers. Staff is always friendly and do what they need to do to process your transactions. The only issue I have with this Branch is the staff changes quite often. Just when you establish a relationship with a "personal accountant" or the branch manager, they transfer to another branch. This is not uncommon with businesses these days. People do not stay in their positions very long. Summit on Blue Bill Drive gets the job done very well.
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February 2017 by Keith Bentel
Fantastic Customer Service
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December 2016 by Odysseas
They're really nice. Best credit union around.
