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September 2023 by Ashley Henn
The Diamond center is simply THE BEST!! The staff is always friendly and so helpful and you just cant beat the lifetime warranty!My family has always been a Diamond Center family so when it came time for my fiancé to go shopping for an engagement ring I told him I really wanted him to check out the Diamond Center. He worked with Tricia (based on my recommendation because Tricia is the bomb!) and found the perfect ring!Tricia (and the rest of the team) really take into account your budget and never pressure you to go beyond your means. They work with you to find the best bling for your buck!I cannot recommend the Diamond Center more!
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September 2023 by Katie Gulley
If you're seeking a stress-free jewelry shopping experience, look no further than the Diamond Center. I first discovered them over three years ago when I needed to have a vintage ring repaired. The entire process was incredibly smooth, and Tricia was instrumental in making it hassle-free. Since that initial encounter, the Diamond Center has become my trusted destination for all my jewelry needs.Nate and Tricia are truly exceptional to work with. They have a knack for making the entire shopping experience not only easy but also enjoyable and fun. I'm eagerly anticipating my next purchase with them!
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September 2023 by Cristine Eastin
THE BEST! Best quality. Best service. Best warranty. Best staff! Chloe, Tricia, and Nate helped me get exactly what I wanted. They were a real pleasure to work with. I wouldn’t go anywhere else for fine jewelry.
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September 2023 by David Stockwell
There is a great selection and outstanding customer service. Nate helped with choosing the earrings which were a gift, and then was gracious and very helpful when they needed to be returned. We will definitely go to The Diamond Store for future jewelry needs.
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August 2023 by John Hageman
Nate Sims and his team at the Madison location have gone above and beyond on several occasions to make it easier for my wife and I to get our rings inspected/serviced at their location despite living a few hours away. Very happy to be doing business with them. We have about 10 friends that all do business with and recommended The Diamond Center.
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August 2023 by Samantha DeMars
My fiancé and I have loved working with Jade Darby and Chloe Higgs.Going into a jewelry store can be a very daunting task, but Jade and Chloe answered every single question, big or small and ensured we got exactly what we were shopping for and explained everything.The Diamond Center customer service is like no other.I cannot recommend it enough to everyone. You will not be disappointed working with Jade or Chloe.
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July 2023 by Seth Harper
Nate did an amazing job helping me find the perfect ring, and I never felt pressured to buy something I didn't want. I told him the vision I had and he helped me achieve it within my budget. Definitely recommend!
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April 2023 by Shea Cunha
Chloe and Zach helped my fiancée and I find the engagement ring designs and stones that fit the finger, style, and budget that we had in mind. As a couple in our early 20's, we weren't condescended to with our lack of knowledge of the field, and had every question answered. We're so happy we went here to start such an important step of our lives off on the right foot!
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April 2023 by Nathan Seiler
If there were 100 stars, I'd give them 100 stars. First time ever ring shopping with my girlfriend, and Jade and Tricia did a wonderful job walking us through the options while also not being pushy or wanting us to buy something that was out of our budget. Great selection, great employees, great free Spotted Cow, great experience.
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April 2023 by Gordon Myers
The Diamond Center is great and the only place I go for jewelry and watches. Many years ago I got a diamond engagement ring from them. When that relationship didn't work out, I was later able to bring the old ring back and trade it in for the full value of the diamond when purchasing a new engagement ring. Chloe in particular was very helpful and friendly. I never had any sense that someone was just trying to sell me something; rather, they helped me with exactly what I needed. Highly recommend.
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March 2023 by Aurora Long
We came in looking for a wedding band. All sales associates were busy however someone greeted us, got us something to drink, and cleaned my engagement ring! After talking with Zach for only a couple minutes about what I was looking for the second ring he showed me was what I ultimately ended up going with! He has great attention to detail and was great to work with. He went over the warranty and answered any additional questions we had thoroughly. The quality and service they provide is unmatched. I was referred here by my sister and will definitely be a future referrer! This will be my new and only jewlery spot.
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January 2023 by Destiny Handel
I couldn’t be happier with my experience at The Diamond Center. We were looking for something a little less traditional, and didn’t really want to spend a fortune. We probably visited 8 or 9 stores, and The Diamond Center was the only one we wanted to return too. So we did. Nate and Jade were both so helpful and didn’t pressure a decision out of us at all. They treated me the same when I was looking at $100 pieces vs $1000 pieces. It was such a breath of fresh air from being pushed at countless other stores for items way out of our budget. A warranty also comes with all of their pieces, so if and when we decide to upgrade, we have the option. The facility was clean, bright and welcoming. I can’t wait to receive my piece. Thank you Nate and Jade for treating all your customers the same, no matter what their budget may be! It really made a difference for us.
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January 2023 by Benjamin Hickmann
Bought an engagement ring at the diamond center after visiting a handful of jewelers. Not only did we find the prettiest ring, but also grade A assistance from Jade. He was calm, inquisitive and informative.I told my brother's that I bought the ring from Diamond C only for them to both tell me they'd also gone here!No one is more sensible than my brothers and I, except you, future purchaser, for going to the Diamond Center and asking for Jade.
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December 2022 by Raymond Moore
I wanted to share our experience about the Diamond Center . On Nov 5th we decided to go shopping for wedding rings. We stopped at the Diamond Center and from the get go we were treated exceptionally well . Nate was the guy who was assisting us and he went above and beyond. We already knew what shape and size of Diamond we wanted but they didn't have it at the store in Madison. Nate made arrangements to have it picked up in Janesville at their other store and brought to Madison which was really awesome . The whole time everyone at the store was exceptionally nice and very helpful . We felt so comfortable that day and to make a long story even longer we ended up buying my soon to be wife's ring and wedding band and also my wedding ring that day... I highly recommend The Diamond Store instead of all those conglomerate stores where they only care about the sale . The Diamond Center has gained 2 Customers for life .
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December 2022 by Rachel ZumBrunnen
Went in to the Madison location to upgrade my wedding ring, that we originally purchased from this location about 12 years ago. Although they were not able to customize my ring the way we had hoped, they were amazing at hearing what I wanted and finding an alternative that I am so excited about. Very friendly staff. Very helpful and knowledgeable. Also, any company that offers a year round veterans discount i will choose over another store. My husband is a vet and these little gestures mean more to us than you'll know. Thank you Diamond Center!
