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September 2023 by nick ackroyd
Great customer service and a fantastic quality product. Simple templates give you infinite possibilities for creating your game. I have printed several boardgames and deliveries have all arrived safely in New Zealand, even through the pandemic. Their online community is outstanding.
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May 2023 by Nathan Milligan
So far so good, I used my free trial of component studio (only thing is figuring out how to hide images on certain cards was difficult at first), the videos were pretty helpful, the process to design was amazing, and I placed my order today (5/2/23) and am waiting for my shipment to arrive. (I will update this review when the product arrives)- If I get good products, you get 5 Stars :D
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December 2022 by François A.
I ordered custom dice. They were all printed badly off-center. I was told that was normal. You'd think if they can be consistently off-center they could apply the same consistency to do things right, but apparently not. I'm never buying from them again.
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October 2022 by Crash Tackle Rugby Board Game
The Game Crafter has allowed me to relaunch my passion for making board games, with no risk to me financially. And they deliver a top quality product to my customers!
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October 2022 by Jevin Robertson
Absolutely loved this company until about 3 months ago when the centering of every card I got became super awful. At first it wasn't a big deal I understand they have a bleeding area for a reason but since then I've purchased over $500 worth of product and the centering has become consistently bad to the point where I don't know if I should sell these. Not a single one of these are close to center. So I reached out for a reprint having being a customer for the last 15 months and this being my first issue I'd assume they would he eager to help with a reprint but instead they told me there was nothing they could do and to expect the centering to continue being awful. I'm very disappointed in this and for that reason I don't recommend this company anymore. They don't value their product and they don't value their customers.
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October 2022 by Troy Pichelman
Been using TGC for the past 10 years, and I'm always pleased with the quality of components, service, and helpful staff. I can't imagine doing game design without them!
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February 2022 by Pat Doyle
I am starting to work on game components for my game design. I had cards printed with TGC as a test and they were perfect and professional. Very high quality. That convinced me to go with TGC. They are and affordable (i.e. Low Risk) way to get a game designed. THANK YOU!!!I will post further reviews and pics as I get components done.
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February 2022 by Jeff Johnston
I've been doing some work with The Game Crafter. It's a great resource and the staff is very helpful! Game designers can learn a lot through a few experiments on how to package and present their game ideas, even if you're still working to find a publisher. Soup to nuts, it's all here.
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August 2021 by Steve V.
The quality of their product is fine. It's the customer service that is an absolute trainwreck-- extremely unprofessional and not at all customer oriented. They cancelled my order because of a copyright issue, never reached out to ask if I had bought permission for the art (I had). I emailed to ask about this, and the customer service reps (two of them) just argued with me for a week defensively, told my how I was just one of thousands of customers and that they couldn't possibly have time to email me about a copyright issue. Yet they apparently have time to argue with customers for a week after the fact. Basically told me, "Welp, company policy!" I own a small business myself, and if I had employees dealing with customers the way these two did, I would be livid. On the plus side, I've printed out the email chain between them and me, and am using it as a teaching tool for my business on how NOT to turn a customer with a question into a frustrated customer into an angry customer into an ex-customer. I initially sat in their queue for 11 days, made it up to 94 in the queue, before they cancelled my order. After they unlocked my game, I had to re-order and now I'm back at #968 in the queue. Just no attempt to keep me as a customer or help me through the process of getting my game printed.
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July 2021 by Travis M.
I've ordered a couple of games off of The Game Crafter, and I've also used The Game Crafter to print three of my own games. First of all, their system is very easy to use and figure out. Second, the print and component quality is top notch. Where else can you get just 1 copy of a professional looking game made for a price comparable to buying a game at a store? Third, the shipping times have always seem very reasonable. Lastly, I've contacted support a couple of different times, and they always got back to me quickly. I'd highly recommend using them, and I plan on using them a bunch more myself in the future.
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July 2021 by Shana Estes
I have placed a few orders through TGC, starting with small prototype orders which were all very high quality and quickly completed. The only concern I've had, is that now that I've spent over $1,000 on bulk orders for my shop, I've been waiting for 2 months, and my estimated ship date has been pushed back nearly 2 weeks at this point. And for weeks at a time, my place in queue will either sit completely still or move backwards.
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June 2021 by Erik Davis
I bought a game from them on its release in 2014, but life happened and I put the game away before even really opening it. In 2021, I opened it up, and it was missing a few pieces. I emailed them, and they quickly sent the missing parts without any charge. Amazing.
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May 2021 by Michell W.
I ordered a tarot deck, and I was expecting it to be the traditional size, and unfortunately, it was the size of playing cards. When the cards and book arrived, there was a printing mistake ON THERE END! I tried reaching out, and no one got back to me... This is very disappointing as I had been dealing with a glitch with their system. This is my last resort. DO NOT BUY from them!!!
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February 2021 by Lonnie Petersheim
They are quick, professional, and print at the highest quality.
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January 2021 by Koyomi Shigano
TGC has always sent me my games as quickly as humanly possible and especially during these times where shipping isn’t always reliable. When I have issues, staff is always so helpful in letting me know just how I can correct the issue or what they can do to help me with the issue and I really appreciate that about TGC.
