The Soap Opera is a beloved staple on State Street, described as the best shop there. It is a cozy and cute little stop filled with tons of self care items, scents, soaps, adorable wax melts for every holiday, and more. Customers have loved it since they were kids or teens in the 80s, creating nothing but fun memories in a place that always smells great. The shop is renowned for its aromatic and divine essential oils, like the popular Amber No. 1, which receives constant compliments. It is the only provider of custom scents downtown, with professional and helpful staff who assist in creating personal fragrances. The business also offers quality products like durable hairbrushes that last for decades. Service is wonderful, with staff that truly cares about the customer's experience and satisfaction, going above and beyond to help. They host fantastic scent parties and ensure customer happiness. While custom orders can get a bit busy, leading to wait times, the shop remains a tried and true, lofting, and lovely destination.
Have been in the store before when visiting Madison and absolutely love it. I truly miss the same store that we had here in Iowa city years ago. To go there is a unique experience.
May 2026
Went in and asked for some help looking for gifts, and even though I was vague and awkward, the employees were very helpful. One girl in particular (wish I had asked her name, brown curly hair) helped me make a custom salt spray recently, and was very kind and patient this time as well.
March 2026
My wife loves the soap here. Always a go to gift for her.