The Tile Shop is a well-established business that has been inspiring home decor ideas since 1985. With over 100 stores, it offers a wide selection of high-quality tiles made from materials like porcelain, glass, ceramic, travertine, and other natural stones. Customers appreciate the store’s extensive display areas, which provide plenty of ideas for home projects and help in visualizing designs. The staff is known for being very helpful, friendly, and knowledgeable, often going out of their way to assist with selections, answer questions, and provide excellent customer service. Many reviews mention staff members, such as managers and associates, who are patient, organized, and eager to help, even carrying tiles to customers’ cars. The store also offers a seamless online ordering process, including easy returns, making shopping convenient. Customers frequently highlight the helpfulness of associates in choosing the right tiles, grout, and edging, and praise the store’s system that remembers previous selections. Overall, The Tile Shop is recommended for its great selection, helpful staff, and positive shopping experience, making it a go-to place for both homeowners and designers seeking quality tiles and excellent service.
Great place to look for tile, tons of options for different size/shape/color/material/etc. Staff was friendly and helpful, we got to take home several samples, one of which matched perfectly!
May 2026
We had the best experience possible at The Tile Shop! Not only do they have more selection than anywhere we've been, but Emily Gaddis listened to us describe our project and then led us to exactly what we wanted! What a relief to be done searching everywhere for the finishing touch to our home. (We built it ourselves!)
November 2025
My new favorite place. Staff have been so very helpful to walk through the needs of remodeling a little cabin in the woods.
