The Tile Shop is a well-established business that has been inspiring home decor ideas since 1985. With over 100 stores, it offers a wide selection of high-quality tiles made from materials like porcelain, glass, ceramic, travertine, and other natural stones. Customers appreciate the store’s extensive display areas, which provide plenty of ideas for home projects and help in visualizing designs. The staff is known for being very helpful, friendly, and knowledgeable, often going out of their way to assist with selections, answer questions, and provide excellent customer service. Many reviews mention staff members, such as managers and associates, who are patient, organized, and eager to help, even carrying tiles to customers’ cars. The store also offers a seamless online ordering process, including easy returns, making shopping convenient. Customers frequently highlight the helpfulness of associates in choosing the right tiles, grout, and edging, and praise the store’s system that remembers previous selections. Overall, The Tile Shop is recommended for its great selection, helpful staff, and positive shopping experience, making it a go-to place for both homeowners and designers seeking quality tiles and excellent service.
We had a terrific experience at the Tile Shop with Emily Gaddis. She was welcoming, knowledgeable and kind and within 20 minutes, we had a beautiful tile chosen for our project. I would highly recommend The Tile Shop.
August 2026
Very knowledgeable staff and ble to assist where needed
August 2026
Emily Gaddis was a pleasure to work with. She has outstanding design sense, long experience, helping with tile projects of all sorts, and the Tile shop offers a huge selection of materials to choose from. Strong recommendation.
