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November 2023 by Kathy L
We were shopping for a cocktail dress for my daughter and were helped by Abdul. He was very knowledgeable of the store’s stock and sizes as well as the style that looked best and what alterations could be done if needed. We ended up buying two dresses because they were so cute and affordable.
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September 2023 by Lillian
Went looking for homecoming dresses with my friend. Only one worker available, which is fine. Employee was very rude and left unnecessary and unasked comments on both my body and other customers choice of dress/shoe combo. For example, asked if I’d like to size to a large because the dress seemed “tight.” I did not ever ask her opinion on the dress, and I still bought it otherwise.
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September 2023 by Nessa D.
Really cute dresses for really good prices. The customer service here is superb. The staff here does an excellent job of finding you the right dress for your special occasion. My new favorite dress shop in East Madison.
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August 2023 by Carissa Tramburg
I would give zero stars if that were an option. The staff dishonestly conveyed the return policy when making a purchase that I was not sure I would want to keep. Turns out you can "return" but only for store credit or an exchange of the same item, no refund. It is placed in a sketchy location on the return policy, so much so that when disputing the policy with a staff member she was unable to find it and told me "well, I know it is on the receipt"...which you don't get until after the purchase is made. When making the purchase I also asked the young man working there about the policy and was told you have 30 days to return if tags are still attached and you have the receipt. No where in what he said was anything about only getting store credit or exchanging for the same item, because the purchase would not have been made. When I went in to do the return three days after the purchase because I found a dress I liked better from another store, the woman who took care of the return was so rude and condescending. I would never ever recommend this store, and will be telling everyone I know to avoid it. When purchasing the dress I ended up liking more from a nearby store in the mall, Windsor, the employee checked with me to make sure I knew that the item was non-returnable, in addition to having a tag on the garment that clearly stated this policy. No deception. If you are looking for something I would recommend going next door to Windsor where you can rest assured you won't be deceived.
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May 2023 by Lori Donnelly
This store was a blessing for a mother and daughter who needed a prom dress and alterations done last minute! I’m not sure what the gentleman’s name was, but he was the most genuine kind soul! The entire staff was incredibly kind and helpful. We got help picking out her dress, shoes, accessories, AND alterations which is a lot for a first time mom and daughter shopping for prom! I am a forever customer and so very grateful!
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December 2022 by Kenzee Evans
great store, love my dress
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December 2022 by Michael Corell
Return policies are horrible.
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December 2022 by Trisha Dufek
My daughter fell in love with a dress she tried on. When we took it to the register to pay he ripped the $54 price tag that was attached to the dress off and scanned a tag for $78. When I questioned him about it he said he put the wrong tag on and couldn’t sell me it for the price it was tagged for.
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December 2022 by K Bush
Abdul was patient with my daughter who needed a dress for a black tie event. He knew his inventory, and helped us find a beautiful dress!!
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December 2022 by Jordan Kortman
If I could give -10 stars I would. The staff working on 1/19 at this location were less than professional. I bought a $75 dress from here that I never wore because it was too cold that night. When I tried the dress on in the fitting room on 12/31 the price tag fell off of it so the man working scanned the tag from a different size of the same exact dress. When I went to return it, the lady working was beyond rude to me. Told me that I was lying about the tag on the dress. Said that she called and spoke with the man who sold me the dress without the tag on it and he has “no recollection of this” and that he was responsible, and would have wrote it down somewhere that this occurred. She would not even offer me in store credit. I like this place, I’ve spent lots of money here. I could have bought a $75 dress that I can actually wear and now I’m stuck with something that will just hang in my closet. After I asked this woman for the manager or corporate store phone number she told me I needed to leave the store. This woman also stated that customers DO NOT come first, managers do. She was standing in my face the entire time without a mask. Pretty sure you have to have a mask on to enter the store, but employees are not an exception to their mandate? I’ll NEVER shop here again. The negligence and the disrespect to a paying customer is just beyond me.
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December 2022 by Dierdre Valentine
Alterations were terrible. My daughter is now crying on the day of her prom. It was a rushed order, so I paid extra and am broken hearted for her and very disappointed.
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December 2022 by Courtney Yang
The dress I bought was beautiful! It fit nicely and the quality was great, especially for the price. The belt however was extremely disappointing. I paid $24 for it and it broke after wearing it for less than 2 hours. They said it’s final sale and cannot be returned. I wouldn’t recommend buying any accessories from here. You would literally have better luck with the $3 belts from Shein.
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December 2022 by Laya
Amazing! I got my whole outfit here. The guy helped me learn to walk in my heels, the dresses are absolutely beautiful, and they had so much variety to choose from! I got my entire outfit here and I thought I’d have to hit a few different stores to find everything. I am from Milwaukee but I wish this store was closer. I’d go here for every formal event. We are very happy!
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December 2022 by Sierra B
Bought a $500 dress for promThe beads were falling off, back panel was missing, rips by the zipper, they said they repaired it before we left the store and it wasn’t fixed at all.They wouldn’t give a discount for the issues with the dress so we had to get it fixed somewhere elseIf I could give 0 stars I would. There’s better places to get a nice dressNEVER AGAINUPDATE: a year later and 3 seamstresses later the beads are still falling off and it still isn't a good dress. I loved it for prom but it's STILL isn't worth $500
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December 2022 by Olivia Mayne
I purchased a dress and shortly realized I didn't need that kind of dress. I tried to return it not even 30 minutes later. They would not allow me to return my dress, saying all sales are final. There were no signs saying the sale was final, nor did they verify while checking out! I wouldn't have bought the dress if I had known that, but staff very quickly got sassy and defensive. Not professional.