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March 2024 by Megan That's All
The clothes are the same quality you’d get from any other “cheap” place. It’s fine. The staff is great. The 2 stars are because you never know when they’ll actually be in the store. Posted hours don’t matter. You can’t even call to see if anyone showed up today. They don’t have an answering service that they update. I’ve made multiple wasted trips out to the mall specifically to go to this store. I get it, the pandemic changed things. At least get a service you can update when the store isn’t going to be open during posted hours.
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February 2024 by C T
Great selection, but it's very overpriced
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December 2023 by Megan Forsythe
Went to exchange for a different size and online it said open until 8pm, got there and doors were closed and dark inside at 6:45 pm. Paper on door stated holiday hours until 7pm. Drove 20 min to and from to save on shipping.
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December 2023 by Marisa Reniero
Super helpful staff, made making an even exchange super easy even though the desired size was out of stock in store!
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June 2023 by Michelle V.
Reduced hours and still can not open on time. It is quite frustrating when you are in a hurry.Clothing is expensive and fits weird.
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March 2023 by Melissa Taing
While it can be pricey, torrid offers a great variety of styles and clothes. I love that the store has clothes for all seasons and occasions, and that the staff is always friendly and helpful here
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October 2022 by Lindsey L
I love the clothes here. Good rewards program and super friendly, helpful staff. Always a pleasure :)
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August 2022 by Ashley Braund
Always the style and fashionable in my size. Plus the staff is always helpful and polite
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July 2022 by Maureen Pauly-Hubbard
Great styles, but not a ton of selection since it's a smaller store
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June 2022 by Kimberly Gorniak
Super friendly and helpful staff. Will definitely be back in person or online!
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June 2022 by Michelle Green
Leslie and Kitti were wonderful! Very attentive, very kind, very supportive and made us all feel beautiful.
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June 2022 by Erica Andersen
Fantastic staff! Very helpful and willing to help find matching styles.
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June 2022 by Mandy Christman
Wonderful jean selection for apple and pear shaped buddies
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April 2022 by Anastasia Jones
Kitty was wonderful. I ran in like a hurricane with my sister 10 mins before closing. Tried to find what I needed quickly so we didn't keep them open. Kitty was great and helped me find some bras, and most were on sale. They fit great, and the non wired bra is super comfy. I had gotten some bras at target, only to return them as they were too small. These fit better and were prettier than targets selection.I felt bad for coming in late, but Kitty calmly helped us get exactly what I wanted and told us to take our time. We would have arrived sooner, but my sister and I had worked till almost their closing time.
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January 2022 by Heather Schmidt
Love Torrid! All the workers are so nice and helpful! I've been shopping since the East Towne Mall store opened in 2015 (I actually helped open the store!), and have been shopping their website for many years before that. I love their rewards program and their customer service is 2nd to none! Will definitely keep coming back ☺️?
