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January 2024 by Chelsea
I've done the order pick-up many times here and each time, I'm not waiting long, the order is correct, and the nice employee unlocks the door by the pick-up desk so you don't have to walk around to the door by the checkout lanes to get out again. If you don't order pick-up for the same day, getting the order together is listed as free on the website, though I've found that whenever I order a day or two out, it's been ready the same day anyway. They have some hard-to-find types of non-alcoholic beer with a reliable website showing what's in stock, and the ginger beer I can find elsewhere is less expensive here. I hope the employees here get a bonus, they are doing great.
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December 2023 by Elyse Sloka
Staff was not very helpful and wouldn’t sell to me because my hair was a different color than my id. They need to be aware people don’t have the same hair color as 3 years ago but my face definitely did not change :/
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December 2023 by Aaron Zimmerman
If you drink like a wisconsinite and you love win this place is heaven. If you're reading this FIND Clarissa, trust her with your life. She'll hook you up with some good stuff.
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November 2023 by Christopher E
I found a bottle of liquor that’s said to be exclusively found on cruise ships and islands only at this store…My mother is going to be ecstatic about her Christmas gift! And I’m not telling Ohioans that they can find it in Wisconsin either ?
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November 2023 by Bikes Boats Boots WI
Very helpful staff, especially given the amount of wine available. Found several great specialty blends and at good prices too. Overall a nice place to meander around to see all the unique beverages.
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October 2023 by Adele Keaton
This store has an amazing selection of wine from all over the world. There also have liquor, mixers, and accessories. The staff is helpful. They offer suggestions on their favorites. There is also a large beer section. They offer samples at times, but there were none available when we were there. There is an area where they have classes.
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October 2023 by Dan Story
Lot of stuff to choose from. We were trying to find a specific weird flavor of some sort of liquor for a work function. It became a challenge for those that work there to find something S'more flavored. I ended up being the one to find it but the staff making it a mission was cool to see.Picked up a bunch of Wisconsin beer to bring back home
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October 2023 by Bradley Barnes
A well lit, clean store with tons of choices for alcohol (including a ton of local alcohol), mixes, non-alcoholic choices, bar snacks and cigars.There is a wine chiller that will get your bottle cold in the time that it takes you to find your cigar of choice, and grab a bottle of whatever liquor you want.The staff is extremely helpful and welcoming, and the rewards program has good deals and alerts.Oh, and boxes if you don't like bags for the day you stock up your brand new home bar. ;)
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October 2023 by Mike Heitzman
I walked in and approached the first worker I saw in the wine section. He was busy on his cell phone and made me wait. Then he seemed kinda cranky about finding something for me. I felt like I was bothering him. However later in my visit in the whiskey section I was approached by a different worker and he was nice and seemed like he wanted to help me. And the checkout girl was nice. I also love the huge liquor selection. Beer selection is fair and they have a couple things I can't find elsewhere. But Woodmans has a way larger beer selection.
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October 2023 by Larissa
Wow, they have such a selection of alcoholic items. It's so bright and colorful and the staff are always able to answer my questions. They have variety that not many of the other places do.
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September 2023 by Rick McDaniel
Great selection and prices. The help was not helpful. You would think in a liquor store they could recommend a few good cocktails and what you need to make them but no luck with 3 employees. I would suggest your employees know how to make the standard cocktails, Moscow Mule, Old Fashion, maragita, etc and also be able to recommend the ingredients a customer needs. They should also know how to make a few new trendy drinks. I hope this is helpful. Other than that, Total Wine is an awesome store.
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September 2023 by James D. Eckert
Nestled in the heart of Madison, Wisconsin, Total Wine & More stands as a sprawling haven for connoisseurs of fine beverages and tobacco enthusiasts alike. As soon as you step through the doors, the vastness of the store unfolds before you. Total Wine & More is not merely a retail store; it is a grand adventure for anyone seeking an extensive selection of alcoholic beverages, cigars, and more.The hallmark of Total Wine & More is undoubtedly its wide range of products. The store boasts an impressive collection of wines from around the globe, encompassing the finest reds, whites, rosés, and sparkling wines. The diversity is staggering, catering to every palate and preference. Whether you're seeking a rare vintage or a budget-friendly option, Total Wine & More has it all.Equally captivating is their assortment of spirits. From whiskey to rum, gin to tequila, the options seem endless. Each aisle is meticulously organized, allowing you to easily browse through various brands, types, and origins. The store provides a haven for both enthusiasts seeking the latest craft spirit and those in search of the timeless classics.Beyond wines and spirits, Total Wine & More impresses with its beer selection. The craft beer movement has gained immense popularity in recent years, and Total Wine & More embraces this wholeheartedly. The range of craft beers is remarkable, showcasing a diverse spectrum of flavors, styles, and brewing techniques. Whether you're a seasoned craft beer enthusiast or a newcomer to this vibrant scene, Total Wine & More has something to pique your interest.To complement the extensive alcoholic beverage selection, Total Wine & More offers an exceptional humidor that would delight any cigar aficionado. The humidor houses an array of premium cigars, each carefully stored and maintained to preserve its unique flavors and aromas. From robust Maduros to milder Connecticuts, the options are well-curated to cater to various preferences. The knowledgeable staff is readily available to provide recommendations, ensuring you find the perfect cigar to savor.One of the standout features of Total Wine & More in Madison is their highly knowledgeable staff. The employees demonstrate an impressive level of expertise and a genuine passion for their craft. They're always eager to assist and guide, whether you're a seasoned enthusiast or a curious novice. Their recommendations are invaluable, aiding you in discovering new favorites or learning about the intricate nuances of different beverages.The staff's proficiency extends to hosting regular tastings and events, allowing customers to engage directly with the products. These events offer a wonderful opportunity to expand your knowledge, refine your palate, and connect with fellow enthusiasts. The staff's enthusiasm and expertise in explaining the origins, flavors, and pairings of various beverages enhance the overall shopping experience.In conclusion, Total Wine & More in Madison, Wisconsin, is a paradise for anyone seeking a vast and diverse array of alcoholic beverages and tobacco products. The extensive selection of wines, spirits, and beers is unparalleled, showcasing options for every taste and occasion. The well-maintained humidor and the knowledgeable staff further elevate the experience, making Total Wine & More a must-visit destination for all enthusiasts. Whether you're a seasoned connoisseur or a newcomer to the world of fine beverages, Total Wine & More provides an adventure that is both delightful and educational. I wholeheartedly recommend Total Wine & More to all who appreciate a well-curated selection and the guidance of passionate experts in the field of fine beverages and tobacco.
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September 2023 by Clinton Young
Super expansive selection of wine, alcohol, and even tools that one would need. Their prices are also very good and the workers there are very helpful. Top tier place to go!
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July 2023 by Cee Dubb
Always a great place to find what you're looking for, and what you're not looking for. We always find something unique, and honestly, spend more than intended!Customer service is always awesome!
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July 2023 by Delta Fajardo
Huge selection, but don't expect immediate desire to help. We walked in ready to ask someone for help, three workers passed us. One immediately took out his phone and B-lined it in a different direction. We called after the second, but he apparently didn't hear us, so we went to a cashier. In the back where we were looking, no one who walked by stopped to ask us if we needed any help or offered suggestion. Then, at the cashier, we looked more like an inconvenience than customers who help contribute to their paycheck.
