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March 2024 by C L A.
We have been shopping at TQ Diamonds for over two decades. The selection, service and value is outstanding. You will know when you walk through the door, that this isn't just any jewelry store. The people who work here are very helpful and knowledgeable and really want you to find a special piece. This is not a chain store where you never see the same salespeople twice. I have had pieces redesigned and repaired, in addition to buying new designs. Mike is a salesperson that has been extremely helpful over the years. He has a sense of just what I'm looking for in terms of design and budget. Their goldsmith is very talented, too. I have always gone away supremely happy.
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October 2023 by M.J. Grenzow
I do not typically write online reviews, but because online reviews led me to TQ Diamonds, I thought I would share my (very positive) experience. My husband and I are approaching our 25th anniversary in a few months but I have not worn my ring for some time. The setting needed repair and we had wanted to upgrade to a larger diamond for many years, but had been told we were pretty limited because of the setting. Based on all the great reviews I read online, I decided to try TQ Diamonds and see if they had any solutions for me - and I'm very glad I did! Kelsi was wonderful to work with. She was very good at explaining everything and offered excellent advice. They were able to upgrade my diamond more than we thought we could and we are soooo happy with it! I really didn't know what I wanted but Kelsi was an excellent guide and talked me through everything. Thrilled with my beautiful "new" ring and highly recommend Kelsi and TQ Diamonds!
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September 2023 by druming20
Had nothing but great experiences working with TQ Diamonds. Low pressure, and listened instead of trying to push something specific. Kelsi was very transparent and responsive with questions I had, and my now fiancee absolutely loves her ring.
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August 2023 by Samuel Shovers
I cannot say enough positive things about my experience at TQ Diamonds working with Jess! Jess was able to ask questions about our taste and understand what our preferences were, even when we had difficulty finding the words. She was able to pick up on all of the intricacies of the different rings we looked at to design a perfect custom ring, based on our preferences. The ring was beautiful! Jess was not only very communicative with updates throughout the entire process, but every interaction with her was kind, supportive, and professional. I look forward to working with her again in the future!
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July 2023 by Grant Roberts
My wife and I were hesitant purchasing rings through an online service or large brands. We did our research and found a local jeweler (TQ Diamonds) that was well-reviewed online. We are so glad we did. We worked with both Tom and Mike for engagement rings and wedding bands. They were both amazing to work with, passionate, and honest. Our rings are very unique and customized exactly how we wanted. Would highly recommend this jeweler to anyone.
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July 2023 by Nicole Shelley
We have had the best experience and customer service working with Kelsi at TQ Diamonds. My engagement ring and our wedding bands were purchased here. Kelsi was also so wonderful in helping clean/update my grandmothers ring, which I plan to wear on my wedding day. We have loved working with Kelsi, she’s very knowledgeable and professional, but also so kind and welcoming!
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July 2023 by Emery Farah
We LOVE Kelsi! There is nowhere else we'd go for bands. TQ let us trial bands in the correct small sizes and even used 3D printing technology to imagine and bring our unique engagement ring dreams to life. This place is amazing, and we are so appreciative of their services.
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May 2023 by Janet Pwu
I bought my wedding ring from Timothy, he is very professional and went above and beyond with his work! I would definitely recommend this jeweler to my friends and family with their excellent services! BTW, the ring I ordered is beautiful!!
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April 2023 by Ginger Teteak
Kelsi sure is a knowledgeable jeweler! She helped us find the perfect diamond. She will be our go for all our future jewelry needs.
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March 2023 by Jenny Esser
My husband bought my engagement ring and wedding band from them 24 years ago. Beautiful ring. Recently had to replace the main diamond as I lost it (I wasn’t good about taking it in to be checked over the years). Kelsi at TQ helped me with the replacement and it’s just beautiful! They are wonderful to work with and top quality!
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February 2023 by Lydia Rose Powell (laughingrose)
TQ has been a trusted source of help to me for years with jewelry. Mostly repairs with some small family pieces and my engagement ring/wedding band.My engagement ring has been pretty high maintenance from early on due to the design (not purchased originally from TQ - I know, big mistake!) and also some changes to me resulting in my ring size shrinking. Most recently, the stone in my ring chipped and after dismounting we realized it had cracked IN HALF! Crazy! I had a warranty on the stone but the situation became very complicated with the manufacturer. Jessica Chavers at TQ really went out of her way on MULTIPLE visits to help me through the situation. Even though I wasn’t buying a new piece from her she always made me feel so valued as a client.We were able to replace the stone and find a sizing solution to help the band fit better than it has in many years. The result is beautiful! My ring is back on my hand and shooting rainbows everywhere again. I am so grateful for Jessica! There were moments in this that were truly so emotional. Clearly, an engagement ring is such a sentimental piece and she really made me feel she understood how hard it was to replace those parts of the ring. (I never wanted to upgrade or replace my stone and thought I would have the original forever).We talked about some custom work in the future and I can’t wait to work though that process sometime soon. Thank you Jes! I will tell everyone I know - they must TQ with YOU!
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February 2023 by Elle Switzer
We have been customers of TQ Diamonds for 8 years, and our experience with every visit has been amazing. The entire team is always so friendly and helpful! We worked with Kelsi on our most recent purchase, and she was the absolute best. She was knowledgeable, caring, and personable, and she took the time to answer all of my questions. She helped me pick out the perfect jewelry and even helped with some customization to get exactly what I wanted. I couldn’t be happier with my experience!
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January 2023 by Lindsay Mindlin
Jess at TQ created the most incredible custom ring for us using family pieces. She was easy to work with and provided answers and updates at every step of the process. We're excited to work with her again and can't recommend her highly enough! Thank you Jess for creating a one-of-a-kind family heirloom we'll love for generations to come!
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January 2023 by Sarah Miner
We shopped around and TQ provided the best experience BY FAR!! A lot of the other stores were pushy and insisted that we use diamonds for the ring. Their selection was limited and prices were higher.TQ was transparent about pricing and custom options from the get-go. They were open to designing with moissanite to keep the cost down. They had a large variety of options in store, and then they also seemed more open to customizing (even at a lower price point). I'm a VERY particular shopper and tend to analyze every detail (I spent 4 hours trying on rings/designing every detail) but their custom jeweler Jess was super patient with all of the questions I had. Their custom process is great. They sent CAD drawings and had items in store so I could get a better sense of what everything looked like. Overall, they went above and beyond to create the exact ring that we wanted and I couldn't be happier.
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October 2022 by Colleen Falk
My husband and I purchased our rings from TQ Diamonds in Madison, WI. Sherry was so helpful throughout the whole process! We had been to other jewelers before, and they weren't nearly as helpful. Sherry gave us great advice and was cheery every time we saw her. She helped us indecisive people narrow down to our favorites. And helped my husband with ring sizing (it's not been a month of wearing his band and he's a lot more used to it now and glad Sherry convinced him not to size up). We definitely recommend TQ Diamonds!