the best service team in Madison...quick to help and always there to offer a solution!
December 2023
I appreciate the service I received from Heidi and another gentleman at the front desk at this store. The warranty Trek has on its products is excellent and after explaining my issue with this item, it was replaced.......no funny looks or lack of belief with the problem. Thank you!
September 2023
Heidi helped me find a new bike. She was super helpful and not pushy at all. She helped me get all the accessories needed for biking to campus and was wonderful to work with. All the other employees I interacted with were super nice as well
Trek Bicycle Madison West is your destination for the latest products from Trek and Bontrager, service and tune-ups for bikes of any brand, and a great place to reserve a rental bike for your next two-wheeled adventure.
Conveniently located on Madison’s Westside near the West Towne Mall, we're proud to support the local cycling community through our work with local teams, the Wisconsin High School Cycling League, Ride the Drive, and Ironman Wisconsin. We’re also proud to have partnered with the Wisconsin Bike Federation to promote increased cycling infrastructure in Wisconsin.
Stop by our bike shop to learn about our group rides and clinics, meet the team, and see what we have to offer.