“My son's girlfriend needed tires. They bought online and made an appointment. I went with her to navigate getting there since she's not local. The service was super friendly and they were on time even for holiday week with being obviously busy. She needed new lug nuts but had no money after getting the tires. They replaced without charging her. She was so grateful. What an amazing gesture from them! I will go there just because of this extraordinary service.”
“After driving up from Florida, we found ourselves with a truck that wouldn't start. Our daughter, who lives in Madison, referred McDermott's. They quickly diagnosed the problem (starter), and had it repaired by the following day. Their communication was excellent, they were up-front that other customers who had appointments were prioritized (which I respected), their prices were fair, and their work done before their estimated time. We made it back to Florida with no problems! They have a life long customers in us if we are ever in a pinch again!”
“Smith's is well-prepared to assist with a diverse range of your vehicle's needs. They offer services for cars, trucks of different sizes, and even small buses, and they welcome fleet accounts. Their pricing is fair, the staff is both informed and amiable, and the technicians are highly skilled. This establishment is family-owned, and this welcoming atmosphere is quite evident. Moreover, vehicle inspections are available digitally, complete with photographic records, which is very convenient. They even have a courtesy vehicle fleet! Please feel free to inquire about a courtesy vehicle when arranging your appointment. I would recommend considering this shop for your vehicle's needs, as I trust you will be satisfied with their services.”
“As soon as I walked in, Jake talked to me like I was a friend he hasn’t seen in a while, instead of just another customer. Answered all questions I had, and was the most polite employee I have ever met in a shop like this.”
“Scott is the person to go to. Every time I come in am greeted with professionalism, hand shake, and a smile. It's worth the drive from Sun Prairie ? EXCELLENT customer service! Kudos to rest of the crew you guys do a great ? job.”
“Capitol Tire and Service helped to make the dreaded auto repair experience very easy and couldn’t have gone better…from the arranging for a tow truck to the auto repairs. Everything went seamlessly. They communicated everything that needed to be repaired in a very timely and precise manner, as well as the repairs. I would very highly recommend them for your next auto repair!”