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November 2023 by JULIAN FAIR
They charged me for a new fuel system didn't replace the parts, and took parts off my car $700 and they refused to refund me! Lawsuit in progress! CHECK YOUR CAR BEFORE YOU LEAVE AND TELL THE TO PUT THE OLD PARTS IN YOUR CAR???
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October 2023 by Bradford Ness
A friend recommended Wright's Auto when my daughter needed some work done on her VW. Am I ever glad I took his advice! The repairs were made promptly and at a very reasonable price. Thank you to Tom and your staff for excellent service.
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September 2023 by OriginalZM
Wrights auto is the best mechanic shop in Dane county, no question about it. The nicest family and the best work with reasonable prices.
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September 2023 by Dan Sinclair
Tom is the sweetest, most obligingly helpful mechanic in town. We were desperate to have our car checked out because everyone in town is swamped. He agreed to take it for a drive and check it out. He wasn’t able to fix it immediately, but he at least was able to schedule in the next week. He and his team work long hours and seem to do a great job, judging by the wall of effusive hand-written letters of testimony.
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August 2023 by Daniel Blanke
Had my Mercedes Benz GLK350 towed to the shop after speaking with Tom, who was able and willing to work on a European car (Unlike most others), on very short notice and with a lot full of other vehicles. Took care of the issues, test drove the car and kept me in the loop throughout the process, even after hours. Tom is professional, generous, polite and dedicated. He goes above and beyond to take care of his customers and has earned my business for as long as he's open to it.Service: General repairs & maintenance
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August 2023 by Daniel
I had a great experience with Tom. I was having a problem with my car and he diagnosed and fixed it promptly and at a great price. I would recommend anyone who needs service to visit the shop. I will be bringing all my business here in the future.
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August 2023 by Richard N.
My car door was severely damaged leaving the door unable to close. It left the door with a huge gab with rain and car wash water sipping through into the car. The side mirror's cover was also damaged in the process and the owner (Tom) who owns this shit hole and his daughter who both runs it denied responsibility, claiming that the car was damaged after hours when the car was parked outside. Do not take your vehicle to this place, they are inexperienced, unprofessional, lacks customer service with general environment very unkept.I am only giving them a star because there's no other option lower than that.
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May 2023 by Cathy Franklin
Best mechanic there is. Honest and very professional. We have been going to Wright's for years and won't go anywhere else for our cars.
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April 2023 by Lutherförbundet Augustana BC
Tom was recommended to me by at least a half dozen local garages and dealerships awhile back and have used Wright for several major and minor repairs since. Every repair has stood solid and remains reliable and problem free. Tom and the staff go well out of their way everytime, from staying late or expediting repairs, a loaner car when needed and honest prices. I can't imagine going anywhere else for my vehicle service. Thanks Tom I really appreciate it, you've gotten me and my Edge all across the country on my trips and I never second guess my cars ability or yours!
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March 2023 by Quinn Steiner
Wright's Auto is a nice family owned business that provides excellent service. Tom is honest and an overall nice guy, that doesn't upsell you unnecessary repairs and products. They do quality work, and I would highly recommend their services.Services: Steering & suspension repair
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February 2023 by Uraching Chowdhury
Tom is an honest guy, I am very much satisfied with his service. I have been to some other mechanic shop in Madison, but Wright's auto is the best. I already changed remote key, engine starter for my car from them and they didn't even charge me anything for 2nd time engine starter issue after replacing it from their shop couple of months ago.
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January 2023 by John Moser
Took my Jeep in to get an alignment completed after another place installed some parts for me. Tom is arguably one of the nicest, most straight-forward mechanics I've ever met. Gets right to the point on what should or shouldn't be repaired or adjusted. Very knowledgeable and does great work. Rates are super reasonable. I think I've found my new favorite mechanic/shop in Madison.Services: General repairs & maintenance
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January 2023 by John Mattes
Waiting on a repair 100 miles north of Madison while visiting family I thought about Tom and Wright Auto. Twenty years ago he kept my late model car, that I used to deliver newspapers, going with amazing service! The time to deliver any service was never less than on the lower end of what I thought possible. Now all these years later, and eight mechanics across several states, Wright's rates the highest. Glad that the business is going forward with another generation. A true gem in Madison!Service: General repairs & maintenance
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December 2022 by Calob Limberg
Probably the best mechanic I've worked with. Came with 2 issues, the first was fixed quickly and for a good price, the second they didn't think was necessary and wanted to take a look at again in a month - after a month the issue had resolved itself and didn't need the fix! Explained everything well, took pictures to show what they were talking about. Great place!Service: General repairs & maintenance
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December 2022 by Andrew Burkhart
I've tried shops all around Madison over the years, and this is hands down the best. As others have said on here, they won't sell you things you don't need. They are always courteous and professional and make me feel like they appreciate my business.Services: General repairs & maintenance
