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January 2024 by Teresa Vercimak
On time, delivery updated and in window I was given, even with snowstorm today. Employees were very friendly, and order delivered, assembled and all garbage removed, couldn’t be happier. Thanks!
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January 2024 by angie peterson
The guys were very professional. Worked quickly and carefully. Thanks guys!!!! God bless!!
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January 2024 by scott halverson
I just received a delivery from RXO. Fantastic customer service, and was even able to expedite and deliver my order early!!
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January 2024 by Kari Fisher
Very professional and quick delivery. The delivery staff was extremely friendly and made me smile!
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January 2024 by Lori Lex
I had a mattress delivered by two guys they did a very good job it was quick and easy. Delivery was on time actually before my normal delivery just before ChristmasThank you
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January 2024 by Jim Cucinello
Missed delivery this evening with no call/no show!
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December 2023 by Melissa Walsh
I have been scheduled two separate days for deliveries. Missed work and had to cancel our long planned anniversary event. I was initially told I could come pick up the bike by a local person who texted me. Now I am unable to reach anyone. I would gladly drive 2 hours to pick up my bike rather than schedule another wasted day of hoping they show up only to be notified they are canceling again. But I can't reach anyone! Extremely frustrating.
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November 2023 by vanessa
RXO missed 2 delivery dates without notifying or communicating to me that there was some issue or delay with my delivery. Very frustrating blocking off your entire day and waiting several hours for a delivery that never shows up. I still don’t know why it took 3 tries to get my delivery, but eventually I did get it. Customer service was honestly not helpful whatsoever. They said my address was wrong, which it wasn’t, they said my delivery was on its way and I’d get notified if there was any issue, yeah that didn’t happen. No complaints with the actual delivery itself or the delivery men, they did their job and got my big box up the elevator and into my apartment without a hitch. I’m reading other reviews and seeing others also had issues with missed deliveries and lack of communication, so its disappointing to see this wasn’t just a one off experience. It almost makes me want to change my rating to 1 star. If I know a brand is using RXO as their delivery I will not order from them, because this was such an annoying experience.
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November 2023 by Jake Heier
Fridge delivery. Very difficult to get into kitchen. They worked hard and carefully to get the job done well. Appreciated their work.
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November 2023 by Britt M.
I have had two things delivered by this company. Possibly three. Anyhow, I have been happy each time. They were very pleasant and accommodating. I would use them if I had a choice on delivery. Polite.
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September 2023 by Diane Walker
I am very happy with RXO's delivery service. The two men were perfectionals and were very careful when they took the boxes of my Transformer Table off their truck. I highly recommend RXO for all your big delivery needs.
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July 2023 by Erica Andersen
Honestly shocked (in a good way) by this service. We were quoted delivery between 1pm and 5pm. At 4pm I was getting nervous after having read recent reviews and called to check on the delivery. Team called me a few min later to let me know there would be a delay due to their previous delivery and install being more challenging than expected. They arrived arround 6:15-6:30Ish.When they arrived they came in with a game plan. We were planning on vaccuming and doing a quick mop where the range was going as it had never been cleaned by previous owners. They did the vaccuming for us without us asking when they heard us talking about getting in and out real quick while they took the old range out. They got everything removed, unpacked, and installed super fast as well as cleaning up everything afterwards.Even though the Item arrived an Hour or so past the end delivery estimate I would still give them a full rating because of how amazing their customer service was in my home and keeping me updated on lateness.10/10 service from our team.
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July 2023 by Lisa Schroeder
Very pleased with the delivery. Very friendly, delivered in the window I was told and very efficient. It maybe took them 20 minutes to set up my BODI Bike.
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July 2023 by TERRY WATSON
Excellent dryer delivery and installation. Very polite and courteous. Truly white glove service.
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July 2023 by Katie
Delivery came right on time. They called 30 minutes out, to let me know they were near. Arrived, assembled, and cleaned up quickly. They were very kind and polite.
