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November 2023 by Robert Gordee
My car needed an oil change and the tires rotated. I arrived a little early but they got the car in right away and we were out in under an hour. And the car was washed and vacuumed.Excellent job
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November 2023 by Patti Statz
I highly recommend this dealership and our sales rep, Tom McConnell. He goes out of his way to help his customers in the car buying process and beyond. Great support & follow-up!
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November 2023 by Alexis Bryant
Gerald was amazing and super helpful in deciding between my two top choices! He also made me the best hot chocolate I have ever had! Will definitely refer friends/family to Zimbrick and him specifically!
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October 2023 by Mary Juno
We just purchased our 3rd vehicle from Zimbrick Eastside, and have had great experiences each time. The sales team is well informed and has made us very comfortable with each purchase. The service department and body shop have done excellent work to keep us on the road!
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October 2023 by A Johnson
David was an amazing sales rep. He helped me out a lot and made sure we got the car we wanted at the time we needed it. He went above and beyond what I have experienced in prior car purchases at other dealerships.
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October 2023 by Kathy V
It was a pleasure to work with sales Chris Montony. He was very knowledgeable about all of the Hyundai line. He made sure to assist with test drives and listened to my needs and wants in a car to make sure I had the perfect fit with my car shopping experience. This resulted in the Elantra becoming my new car :) Professional, respectful and good follow through with all questions and phases of my shopping and purchase.
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October 2023 by Mark Thomas
My salesman (Jeff) was very helpful and thorough in explaining all of the features of my new Yukon. All of the staff was very friendly and I am confident that I received a very good deal.
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October 2023 by Doug Hippe
I have a classic car that other oil change companies wouldn't touch. Zimbrick understands the service requirements for my older vehicle, and even had replacement wiper refills in stock for this 45 year old vehicle. The technicians treated it with great care and were excited to work on the car. I don't give 5 starreviews often but I do have a special appreciation for the entire experience I've had at this facility! I would recommend them to friends and family.
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October 2023 by Brian MacMiller
Purchased a 2023 Santa Fe, everyone was very helpful in going over all the details of both the vehicle and the purchase. Very professional group. They are doing some remodeling and it’s looking very nice. The work going on did not impact my experience at all. Eddie spent a lot of time going over the car even though we were a little crunched for time he never showed it. I will recommend Zimbrick East to all my friend’s and family.Brian M
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October 2023 by Christy Tyler
My experience is always great at Zimbrick. I feel comfortable sitting and waiting on my truck when getting serviced. Also I appreciate the free car wash. And how prompt Adam on East side got back to me about another issue concerning my warranty. Thanks Adam.
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September 2023 by Kathy Bultman
I had a great experience buying my 2023 GMC Terrain! Jeff Schumann was very professional and knowledgeable and made the car buying process easy!! I highly recommend Jeff and Zimbrick!
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September 2023 by Gabriel Bouzard
Worst service I have ever had at a dealership service center. Wouldn’t recommend buying a car there if you ever plan on having it fixed. Was actually yelled at by a service manager when I never even raised my voice with him (he knew I had filed a complaint regarding my vehicle with Hyundai corporate). Have been without a vehicle for over three months and they have not identified the issue with it. Clearly they are understaffed and management doesn’t care. Clearly Kyle, one of their service managers, has anger issues. If I behaved the way he did towards a customer in my corporate job I would have been fired ages ago. I have gotten my Honda repaired at the dealer for over ten years and never had a problem with Hondas dealership repair experience. Zimbrick East has caused me financial problems and stress being without a vehicle for three months and having to deal with other rentals as they will not give me a loaner. Edit: now they are refusing to work on my vehicle because I left this negative google review.
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September 2023 by Kimberly Turnmire
Jeff was awesome! He really seemed to understand my priorities and was able to meet them all with my vehicle purchase. It was a great experience and I love my Yukon!
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September 2023 by Heath Lornson
Tom McConnell was extremely helpful though out the purchasing process of our new truck . Would highly recommend him to anyone else looking to purchase a new vehicle.
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September 2023 by Chad Hockett
After purchasing my GMC Truck at another dealership 2 months later I had an emissions part go bad on me. Took it to my dealership and they wanted over $200 for an inspection and then told me another 1900 to repair and it wasn’t under warranty. Well i couldn’t accept that as an answer as I hadn’t even made my second truck payment. Not to mention this was a Mitsubishi dealership I took it to someone who knows what they are doing and it was something completely different than the original dealership told me and was 100% covered by warranty. Huge shout out to Cody and the rest of the team over at Zimbrick East Madison. You’ve earned a customer for life.