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December 2025 by sandy mumm
Excellent experience! Highly recommend Zimbrick West. The staff was super friendly and very helpful. They made the car buying experience very easy and not so stressful.
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December 2025 by William Walleser
Would not recommend. The young sales man appeared to be high. I would have liked to of test drove a vehicle but no longer felt comfortable working with him after seeing his red eyes and strange demeanor. You would think they drug test these guys being that they likely operate vehicles daily, but I suppose not.
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November 2025 by Lowell Stuebinger
Very helpful
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November 2025 by allan walker
Traveling from Washingtom State to Madison for Thanksgiving. Needed an oil change and Jennifer Beecher was very helpful in scheduling it. When I checking in there was a check engine light on. She worked with the service department to resolve the issue. I am SO grateful for her help. Great service department.....
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November 2025 by nick sykes
All work done in requested time frame. Service writer spent plenty of time with me explaining problems with logical answers.
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November 2025 by ERIC NELSON
Excellent service, very friendly.
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November 2025 by Jim Warner
2 hours for an oil change and tire rotation, boo.
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November 2025 by Emyra Benton
Logannn was great really good salesman. Very understanding and he explains things very well and helps me be knowledgeable about the car. Such an amazing experience from day one. He’s the besttt i recommend him to anyone and very compassionate about being satisfied with your purchased when you deal with himmm.
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September 2024 by Kari' Interiors
The employees are always knowledgeable, courteous and timely,
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September 2024 by Mark Green
The service was great!!
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September 2024 by David Hinrichs
I brought my 2015 Acadia in for an oil cahange, airbag replacement,
transmission flush and several filters. Before I left, I showed my advisor my coupon for $20 offf my oil change.
When I came back to pick up my Acadia I asked if they took off the $20 coupon. The woman said I couldn't use the coupon , it had to be printed. It said on my phone to just show your advisor the coupon.
After I became upset another woman came over to help but the coupon wasn't honored.
I was very upset and said this was my last vist to this Zinbrick.
I bought my Acadia from Zimbrick and stated this was the last time you would see me.
I can't believe they would not honor my $20 coupon when I just spent $459 on services.
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August 2024 by Andrea Burroughs
‼️Jen & Tajd in service ROCK‼️. Everybody at that dealership is so terrific.
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August 2024 by Chris Cade
Erin is a fantastic salesperson! Everyone did a great job right down to the person that detailed the car.
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August 2024 by Bill Kepke
Very professional team
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August 2024 by Hailey Stanek
Everyone is very friendly. My sales person Zane saw me waiting and offered me a loaner car due to the time I was waiting, which I thought was very nice! I have never had a bad experience here
