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June 2022 by Laceytrosper
Bankfirst is the only bank I've ever heard of that does not allow you to put a stop on ACH payments. They told me that if you've ever given a company permission to access your account, they can debit it whenever they want for any amount. Even if you revoked ACH with the company, they will not stop it or investigate it as fraud.
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December 2021 by Sydney Schubring
Alyssa Schwerma went above and beyond to help me resolve an issue in the matter of minutes. Not only is she a sweet girl, she knows her job and is great to work with! Can’t recommend Alyssa enough!
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September 2021 by Susan M.
We've had an account with Bank First for over 45 years. Today I went to cash a check and she wouldn't cash it because she said I don't have a personal account. I admit that our set up is a little different than most , but my name is on our LLC account and I've been cashing checks there before this teller was born. Time to make a change.
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September 2021 by Derek Hauschultz
It was the greatest experience of my lifetime...too much man. Too much
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March 2020 by Anonymous N.
Manager At lola branch is rude and they didn't want to protect my checking account i ask can open other account due to my current account was hacked they didn't want change it i told her i get income in every month from employer in but still didn't want to do it
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March 2019 by Pat Koppa
I have always received exemplary service at this branch
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September 2018 by Phillip Schaus
BankFirst refused to issue me a credit for a fraudulent check that was cashed in my name, and instead left me with a permanent $480 deficit in my checking account. They are extremely unhelpful and inexperienced in check fraud and do not care at all about the customer.
